Billing & AR Specialist
Manages end-to-end billing operations including invoicing, collections, cash application, and reconciliations. Collaborates with Sales, Customer Success, and Engineering; requires 1-2+ years in billing/AR and strong communication skills.
About the job
Responsibilities
- Partner with Sales, Customer Success, and Engineering to ensure customer billing is set up correctly based on contract terms
- Prepare, review, and distribute AR invoices through billing platforms and customer portals
- Proactively reach out to customers with overdue balances to drive collections and resolve outstanding invoices
- Maintain meticulous collections documentation and send timely customer account statements
- Ensure accurate cash application of payments and keep AR ledgers clean
- Support billing portal registrations and compliance requirements, coordinating with legal, customer success, and insurance teams as needed
- Identify and implement process improvements to streamline billing and AR operations
Requirements
- 1-2+ years of experience in billing, accounts receivable, or a related finance/operations role
- Familiarity with billing platforms and customer invoicing portals
- Strong attention to detail and ability to manage a high volume of accounts
- Clear, professional communication skills — especially when following up on overdue balances
- Clear, direct and not afraid to speak up with ideas or flag risks
- Entrepreneurial spirit and willingness to roll up sleeves and work hands-on in a fast-paced, dynamic environment
Nice-to-Haves
- Bachelor’s degree in Accounting, Finance, Economics, or related field
Compensation & Benefits
- Salary: $87,000 – $100,000/year (with room to go higher for exceptional candidates)
- Medical, dental, and vision insurance
- Breakfast, lunch, dinner, and supplementary food and drink — 6x a week
- Gym membership
- Commuter benefits
- Relocation assistance
- Take what you need, paid time off, not accrual-based
- $1,000 stipend for learning and personal growth
- Tech equipment
Skills
Billing Platforms, Customer Invoicing Portals, Ar Ledgers, Cash Application, Collections Documentation, Billing Portals, Invoicing, Financial Reconciliation
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