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CrusoeCrusoeSan Francisco, CA

Manager, Revenue Operations

Manages revenue operations, owning commission calculations, Salesforce reporting, and implementing automation tools like CaptivateIQ to scale sales processes. Requires 4-7 years RevOps experience with strong Salesforce and Excel skills in high-growth tech environments.

136k – 165k/yr
On-site4+ YOERevenue Operations

About the role

What You'll Be Working On

  • Own the end-to-end monthly commission calculation process for all quota-carrying roles, ensuring accuracy and on-time payout.
  • Maintain commission plan documentation, policies, and rep-facing resources.
  • Serve as the primary point of contact for commission inquiries, disputes, and exception handling.
  • Partner cross functionally to reconcile payouts and support compensation-related audits and reporting.
  • Identify manual, inefficient workflows in the compensation and RevOps stack and build scalable solutions.
  • Build and maintain Salesforce reports, dashboards, and workflows that support commission tracking and sales performance visibility.
  • Leverage Excel and Google Sheets to model comp plans, run scenario analysis, and bridge gaps ahead of full tooling implementation.
  • Document processes to create a repeatable, audit-ready compensation operation.
  • Lead the evaluation, selection, and implementation of a commission automation platform (CaptivateIQ, Spiff, Xactly), including requirements definition, vendor management, Salesforce integration, and end-user rollout.

What You'll Bring to the Team

  • 4-7 years of experience in Revenue Operations focusing on process improvement and incentive compensation administration, preferably within a high growth, B2B technology environment.
  • Hands-on experience running commission operations meaning you've owned the process, not just supported it.
  • Strong Salesforce proficiency (reporting, dashboards, data hygiene).
  • Advanced Excel and/or Google Sheets skills (complex formulas, pivot tables, modeling).
  • High attention to detail and comfort working with large, messy datasets.
  • Strong communication skills — able to explain comp mechanics clearly to reps and executives alike.
  • Experience implementing a commission automation tool (CaptivateIQ, Spiff, Xactly, Commissionly, or similar).
  • Familiarity with technology industry sales compensation structures (ARR-based quotas, accelerators, SPIFs, etc.).
  • Experience at a growth-stage company where you've had to build or rebuild processes from scratch.

Bonus Points

  • Experience with hyperscalers, GPU clouds, or high-performance compute environments.
  • Familiarity with large-scale AI training and inference architectures.
  • Strong network in the AI/ML and enterprise technology ecosystem.
  • Track record of working with Fortune 500 enterprises and digitally native businesses on transformative infrastructure deals.

Benefits

  • Competitive compensation
  • Restricted Stock Units
  • Paid time off & paid holidays
  • Comprehensive health, dental & vision insurance
  • Employer contributions to HSA account
  • Paid parental leave
  • Paid life insurance, short-term and long-term disability
  • Professional development & tuition reimbursement
  • Mental health & wellness support
  • Commuter benefits (parking & transit)
  • Cell phone stipend
  • 401(k) Retirement plan with company match up to 4% of salary
  • Volunteer time off

Compensation Range

Compensation will be paid in the range of up to $136,000 - $165,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's knowledge, education, and abilities, as well as internal equity and alignment with market data.

Skills

SalesforceExcelGoogle SheetsCaptivateiqSpiffXactlyCommissionlyArrSpifsPivot Tables
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