Office Manager

What You'll Do

• Own the NYC office end-to-end: space, supplies, equipment, mail, access, security, and IT coordination
• Be the first point of contact for anything office-related - if something's broken or missing, fix it before anyone notices
• Manage and negotiate vendor relationships: cleaning, catering, snacks, plants, maintenance, AV, and co-working memberships
• Maintain office budgets, track spend, and report monthly to Ops leadership
• Plan and execute internal events: team offsites, all-hands logistics, happy hours, celebrations, and onboarding days
• Own the guest experience - investors, candidates, and partners should walk in and immediately understand what Polymarket is about
• Support People Ops on culture initiatives: swag, welcome kits, anniversary recognition, and seasonal programming
• Lead the office expansion/design project: work with architects, designers, and contractors to build out our new space
• Manage the move timeline, vendor selection, permitting, furniture procurement, and budget
• Think long-term about workplace strategy - what does the Polymarket office look like at 200 people? 500?
• Build repeatable systems: visitor management, room booking, inventory tracking, and maintenance schedules
• Document SOPs so the office runs smoothly even when you're not there
• Own the onboarding experience for new hires: desk setup, equipment, access, and first-day logistics

What We're Looking For

• 3–5+ years in office management, workplace ops, or facilities at a high-growth startup or tech company
• Experience managing an office expansion or build-out - you know the difference between a GC and a CM and have dealt with both
• Strong vendor management instincts: you negotiate well, hold people accountable, and don't overpay
• Systems thinker who defaults to building processes, not just solving one-off problems
• Extreme ownership mentality - if the coffee machine is broken and the AV fails during all-hands, that's your problem to solve
• Excellent communication skills: equally comfortable working with executives, engineers, and external vendors
• High attention to detail and taste - the office should look good, feel good, and run well

Preferred:

• Experience in fintech, crypto, or fast-moving startups
• Event planning background, internal or external
• Familiarity with Notion, Slack, and modern workplace tools
• Experience managing office build-outs in NYC specifically - permitting, landlord relationships
• Experience working directly with People Ops or HR teams on culture programming

Benefits

• Competitive salary + equity
• Full medical, dental, and vision coverage
• 401(k)
• Flexible PTO
• Wellness stipend
• Home office equipment budget
• Unlimited AI tool access (Claude, ChatGPT, Cursor, Perplexity)
• NYC office with all the perks you’ll be running