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OpenAIOpenAI

Security Operations Manager

Leads physical and corporate security operations for the Paris office, supports Brussels, and coordinates regional coverage across Europe. The role requires 8+ years of operational security experience, strong incident management and vendor oversight capabilities, and professional English; French is preferred.

About the job

Responsibilities

  • Lead day-to-day physical security operations for the Paris office and support Brussels operations.
  • Coordinate regional security support for Munich, Zurich, and other European cities as needed for business activity, events, travel, or executive visits.
  • Manage access management, visitor workflows, vendor coordination, incident response, emergency readiness, and site security documentation.
  • Partner with Workplace, building management, Legal, People/HR, EHS/Resilience, GSOC, Executive Operations, and local leadership.
  • Support event and executive visit planning through clear escalation paths, stakeholder alignment, and proportionate risk mitigation.
  • Improve vendor performance, operational standards, reporting, and remediation tracking.

Requirements

  • 8+ years of experience in corporate security, physical security operations, protective services, emergency management, public service, military, law enforcement, or a closely related operational field.
  • Experience leading physical security operations in a modern office environment, ideally in technology, professional services, financial services, or another high-confidentiality setting.
  • Experience managing security vendors or guard force operations, including post orders, coverage expectations, performance management, incident standards, and service quality.
  • Strong incident management experience, including response, documentation, escalation, after-action learning, and stakeholder communications.
  • Hands-on knowledge of access management, visitor management, reception security, vendor oversight, contractor access, site emergency readiness, and employee-facing security operations.
  • Practical understanding of Paris or France corporate security operations, including applicable workplace, privacy, security, and safety considerations.
  • Ability to operate across Paris and Brussels, with regional support for Munich, Zurich, and other European cities as needed.
  • Professional/business English required.
  • Strong interpersonal skills, sound judgment, discretion, and ability to handle sensitive issues confidentially.

Nice-to-haves

  • French-language proficiency for local vendor, building management, and stakeholder engagement.

Compensation and Benefits

  • Regional travel may be required for Brussels, Munich, Zurich, and other European business activities or events.

Skills

Physical Security, Incident Management, Access Management, Visitor Management, Vendor Management, Emergency Management, Guard Force Operations, Risk Mitigation, Security Operations, Executive Protection, Contractor Access, Stakeholder Communications

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