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AlpacaAlpacaUnited States

Director, Digital Asset & Brokerage Operations

Lead US and Bahamas crypto exchange operations, build and manage a globally distributed trade ops team, run an internal trading desk, and manage banking and liquidity provider relationships.

Salary not listed
Remote8+ YOEBusiness Operations

About the role

Things You Get To Do

  • Build and manage a globally distributed team of trade ops associates providing 24/5 service coverage
  • Directly engage with customers, providing world-class service
  • Review, identify and resolve trade differences
  • Process trade corrections and cancellations
  • Perform inventory account reconciliation
  • Provide input into new procedures and processes as well as revisions to existing operations procedures
  • Manage the trading desk (internal market maker) and work with engineering to build and monitor trading systems performing automated hedging strategies
  • Manage global fiat banking relationships
  • Maintain relationships with liquidity providers, token projects and vendors
  • Assist with financial and regulatory audits
  • Work closely with engineering to bring industry-leading crypto products to market

Who You Are (Must-Haves)

  • Experienced running middle/back office trade operations for a brokerage or crypto exchange
  • Built and managed a globally distributed customer service focused team providing world-class 24/5 service coverage
  • Experience trading crypto professionally
  • Experience in US crypto regulations

Who You Might Be (Nice-To-Haves)

  • Quant research or have previously run a trading desk
  • Entrepreneurial experience as co-founder / founding team of a startup
  • Operated within a SOC 1/2 Type 2 certified environment

How We Take Care of You

  • Competitive Salary & Stock Options
  • Health Benefits
  • New Hire Home-Office Setup: One-time USD $500
  • Monthly Stipend: USD $150 per month via a Brex Card

Skills

Trade OperationsMiddle OfficeBack OfficeCrypto TradingUs Crypto RegulationsTeam Management24/5 OperationsTrading Desk ManagementAutomated HedgingRegulatory Compliance
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