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ImprintImprintNew York, NY

Director, Risk Strategy & Execution

Lead strategy, planning, and execution for Imprint's Risk organization (Fraud, Credit, Collections, Operational Risk) in partnership with the Chief Risk Officer. Define long-term vision, drive cross-functional initiatives with Product/Engineering, build operating cadences, and translate complex risk topics into executive roadmaps and communications. Requires 8+ years in strategy/ops/risk within FinTech or financial services.

180k – 230k
Hybrid8+ YOEBusiness Operations

About the role

What You'll Do

  • Partner directly with the Chief Risk Officer to define organizational strategy, long-term priorities, and execution plans across the Risk organization.
  • Help shape the future of Imprint's Risk organization by identifying opportunities to improve organizational effectiveness, strategic focus, and cross-functional collaboration.
  • Lead strategic initiatives that span Fraud, Credit, Collections, Operational Risk, Product, Engineering, Finance, Legal, Capital Markets, and Operations.
  • Translate complex analytical and technical work into clear business strategies, executive communications, and actionable roadmaps.
  • Partner with Product and Engineering leaders to ensure risk initiatives are prioritized, well-defined, and effectively executed.
  • Develop frameworks that help leadership evaluate tradeoffs between customer experience, portfolio performance, operational complexity, and business growth.
  • Prepare executive presentations, board materials, strategic planning documents, and business reviews that clearly communicate the Risk organization's priorities and impact.
  • Identify organizational bottlenecks, execution risks, and process gaps, driving improvements that enable the team to scale effectively.
  • Establish planning processes, governance, and operating mechanisms that improve transparency, accountability, and decision-making across the organization.
  • Serve as a connector across the business, ensuring Risk is a proactive, collaborative partner to teams across Imprint.

What You'll Accomplish in Your First 90 Days

  • Build trusted relationships across Risk, Product, Engineering, Legal, Finance, and other key partner teams, becoming a strategic thought partner to the Chief Risk Officer and Risk leadership.
  • Develop a deep understanding of Imprint's Risk organization, including team structure, strategic priorities, performance metrics, and cross-functional dependencies.
  • Establish a scalable planning and operating cadence that improves alignment across the organization, including quarterly planning, roadmap reviews, business reviews, and executive updates.
  • Define a clear 12–24 month strategic vision for the Risk organization, identifying the highest-impact opportunities and the critical problems to solve before prescribing solutions.
  • Partner closely with Product and Engineering to strengthen prioritization, roadmap development, and execution across cross-functional initiatives.
  • Improve how the Risk organization communicates its priorities, progress, and business impact across the company.

Minimum Qualifications

  • 8+ years of experience in strategy, business operations, risk strategy, consulting, product strategy, program management, or a related leadership role within FinTech, financial services, or another high-growth technology company.
  • Experience partnering directly with senior executives to define strategy, drive organizational planning, and lead complex cross-functional initiatives.
  • Strong understanding of financial services risk, including experience working with Fraud, Credit, Collections, Payments, Lending, or Operational Risk organizations.
  • Exceptional strategic thinking and structured problem-solving skills, with the ability to navigate ambiguity and develop frameworks from first principles.
  • Outstanding written and verbal communication skills, with the ability to influence executive stakeholders and translate complex topics into compelling narratives.
  • Demonstrated ability to build alignment across technical and business teams without direct authority.
  • Strong judgment and a track record of balancing customer experience, risk management, and commercial objectives when evaluating strategic decisions.
  • Comfortable working with data to inform decisions, including familiarity with analytical tools, SQL, or AI-assisted workflows.

Preferred Qualifications

  • Experience in consumer lending, credit cards, payments, or another regulated financial services environment.
  • Experience leading strategic planning or organizational transformation initiatives within a rapidly growing company.
  • Familiarity with fraud prevention, underwriting, collections, portfolio management, or payments infrastructure.
  • Experience preparing executive and board-level communications.
  • MBA or equivalent experience in strategy consulting, business operations, or corporate strategy.

Perks & Benefits

  • Competitive compensation and equity packages.
  • Leading configured work computers of your choice.
  • Flexible paid time off.
  • Fully covered, high-quality healthcare, including fully covered dependent coverage.
  • Additional health coverage includes access to One Medical and the option to enroll in an FSA.
  • 20 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents.
  • Access to industry-leading technology across all of our business units.

Skills

Risk StrategyFinancial Services RiskFraudCredit RiskCollectionsOperational RiskSQLStrategic PlanningExecutive CommunicationCross-Functional LeadershipFramework DevelopmentProgram Management
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