Residency Manager
Own end-to-end operations for Astera's fully-funded research Residency program, serving as primary point of contact for residents while managing selection, onboarding, needs anticipation, and scaling processes in a fast-moving early-stage environment. Requires 5-10 years operations or program management experience, exceptional organization, and cultural alignment with ambitious science and technology goals.
About the job
Responsibilities
- Own the operational backbone of the Residency program, including selection, onboarding, check-ins, and transitions, while partnering with track leads on scientific judgment and budgets.
- Serve as the primary operational point of contact for every resident across their full tenure, from initial application to offer acceptance through completion or transition.
- Anticipate and consolidate resident needs across a growing and heterogeneous set of individuals.
- Identify recurring needs and friction across residents and build lightweight, repeatable ways to meet them as the program scales.
- Offer perspective and informal coaching to residents as they tackle the challenges of growing young organizations.
- Manage the rolling selection process, including scheduling, reviewer workflows, candidate communications, finalist logistics, ensuring quality holds as the process iterates.
- Keep senior stakeholders aligned and informed with clear, concise, high-signal updates without generating unnecessary process.
- Smooth the handoff from offer to Day 1, including helping residents stand up teams ahead of their start date.
- Flex to the "unknown unknowns" of a young, growing program, including event logistics, hub operations, cross-functional support during peak periods, and special projects across the Operations stack.
Requirements
- 5-10 years in operations, chief-of-staff, program management or another role demanding exceptional organization, relationship management, and judgment.
- Excitement about the science and technology Astera supports, and the curiosity that makes getting smart on a new field feel like a perk.
- Demonstrated ability to run complex, multi-stakeholder operations independently in a fast-moving environment.
- Exceptional written and verbal communication.
- Motivated by enabling science and technology that could reshape the future.
- Excited to define what a modern research institute looks and feels like, rather than inheriting an established playbook.
- Thrives in early-stage environments where the role will evolve significantly and the path forward is often ambiguous: comfortable proposing direction while staying calibrated to leadership's priorities.
- Values giving and receiving direct feedback as a cultural multiplier, and sees AI tools as an opportunity to uplevel how the work gets done.
- Generous collaborator who doesn't maintain strong boundaries around what "isn't your job".
Nice-to-Haves
- Experience scaling young organizations and can offer perspective to residents as they build their own organizations.
Skills
Program Management, Operations Management, Stakeholder Management, Project Coordination, Process Improvement, Written Communication, Verbal Communication
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