Director, Global Quantum System Deployment
Lead global Field Engineering organization for end-to-end deployment, integration, commissioning, and lifecycle support of on-premise quantum computing systems. Requires 10+ years deploying complex hardware, 3+ years managing people, and strong systems engineering background.
About the job
Responsibilities
- Build, lead, and scale Rigetti's global Field Engineering organization.
- Own the end-to-end deployment of on-premise quantum computing systems, including site readiness, installation, system integration, commissioning, customer acceptance, and operational handoff.
- Lead deployment of complex systems, including superconducting quantum processors, dilution refrigerators, RF/microwave hardware, control electronics, networking, and supporting infrastructure.
- Serve as the senior technical escalation point during customer deployments and field operations.
- Establish deployment processes, field engineering standards, training, documentation, and operational metrics.
- Partner cross-functionally with Hardware Engineering, Manufacturing, Software, Program Management, and Customer Success to improve deployment readiness, reliability, and customer experience.
- Drive continuous improvements in deployment efficiency, serviceability, and lifecycle support.
Requirements
- Master's degree in Physics, Engineering, or a related technical field (Ph.D. preferred).
- 10+ years of experience deploying, integrating, or supporting complex hardware systems.
- 3+ years of people management experience.
- Strong systems engineering background integrating mechanical, electrical, software, networking, and controls systems.
- Experience with one or more of the following: quantum computing, cryogenic systems, RF/microwave systems, semiconductor equipment, scientific instrumentation.
- Excellent customer-facing leadership, communication, and problem-solving skills.
- Willingness to travel globally (approximately 30–40%).
Nice-to-Haves
- Experience with superconducting quantum computing or dilution refrigerator systems.
- Experience supporting enterprise, government, or national laboratory customers.
- Experience building and scaling field engineering organizations.
- Familiarity with Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT), and product lifecycle support.
Skills
Systems Engineering, Quantum Computing, Cryogenic Systems, Rf/Microwave Systems, People Management, Hardware Integration, Field Engineering, Dilution Refrigerators, Semiconductor Equipment, Scientific Instrumentation, Factory Acceptance Testing, Site Acceptance Testing
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