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ZocdocZocdocNew York, NY

Commercial Operations & Strategy Manager

Manager on the Commercial Operations & Strategy team responsible for bridging strategy and execution for sales teams. Defines KPIs, analyzes sales data, designs incentive plans, optimizes processes, and drives insights to increase revenue and efficiency.

145k – 190k
Hybrid5+ YOERevenue Operations

About the role

Your day-to-day is...

  • Defining business and sales team initiatives along with success outcomes/KPIs; building visibility into them and driving insights alongside sales leadership and cross-functional stakeholders
  • Analyzing business and sales data to drive decision-making around increasing revenue generated by sales teams, sales opportunity prioritization, sales team scaling, etc.
  • Supporting our sales teams via planning, target-setting, compensation, plan design and execution, policy design and implementation, process optimization, etc.
  • Problem-solving with individuals at all levels (including executives) across a broad range of departments (e.g., Sales, Finance, Product, Business Operations, BI, Data Science, etc.)
  • Skillfully tailor and articulate clear, compelling messages for diverse stakeholders, adeptly synthesizing complex processes and technical language into actionable next steps

You’ll be successful in this role if you have…

  • 5+ years of work experience in roles with both analytical and operational responsibilities with a business/revenue/sales operational role
  • Experience tracking and synthesizing performance of teams and initiatives to help inform broader company strategy
  • Utilized tools such as Snowflake, Google Suite, Salesforce, and Looker to track, report, and visualize key metrics for sales teams
  • Experience standardizing reporting processes to make them repeatable and scalable
  • The ability to research, design, and execute incentive plans around company initiatives
  • A well-equipped influencing toolkit that is effective across a diverse range of stakeholders
  • The willingness to roll up your sleeves and be resourceful to solve ambiguous challenges
  • Resourcefulness, nimbleness, and the ability to stay positive under pressure
  • Comfort with taking initiative in a constantly-changing work environment
  • Experience or proficiency in Excel, Snowflake/SQL, Looker, and Salesforce required

Skills

SnowflakeSalesforceLookerSQLExcelGoogle Workspace
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