Staff Product Designer (PST)

What You'll Do

• Set the standard for end-to-end design quality across high-stakes surfaces — experience-driven, enterprise-grade, AI observability, and agent interfaces — from early concepts through production
• Design for the full complexity of our domain: developer workflows, API and SDK experiences, and evaluator journeys — accounting for user needs, technical constraints, and business viability
• Deliver interaction design and prototypes at a level of craft that sets the standard for the team
• Drive our design system from AI-ready to AI-native — embedding AI into how the team designs, generates components, and maintains systems, with measurable improvements in speed, quality, and coherence
• Shape what the team needs to learn and how it learns — establishing the research practices, insight architecture, and knowledge-sharing rhythms that ensure design decisions are grounded in evidence, not assumption
• Set and uphold a high bar for execution across teams — faster cycles, higher quality, greater coherence across surfaces
• Elevate how the team operates — sharpening how we brief work, share insights, make decisions visible, and hold cross-team initiatives to outcomes
• Partner with cross-functional leadership to shape strategy, orchestrate initiatives, and build alignment
• Mentor designers and contribute to hiring — elevating craft, sharpening problem framing, and establishing the quality bar that lets us scale

You'll Love This Role If You

• Get energized by being foundational — building from scratch and defining what "good" looks like for a growing design team
• Thrive in ambiguity and define the approach, not just answer the request
• Want to work across B2C, enterprise, and AI infrastructure surfaces — a breadth most designers never get in one role
• See design as a strategic lever for business outcomes, not a service function
• Are excited by a category still defining its interaction patterns — where the work is invention, not iteration

It's Important to Us That You Have

• Exceptional craft across UI, interaction design, and prototyping — you make technically complex surfaces feel considered, ground your direction in research insights, and use prototyping as a thinking tool
• A track record of driving cross-functional initiatives that reshaped how design operates in a product organization
• Deep experience building and scaling design systems, with a point of view on how AI changes the relationship between systems, components, and production code
• Strong business acumen — you connect your work to measurable outcomes at every level
• Experience designing for developers or technical users — APIs, SDKs, documentation, and console workflows, not just UI
• People leadership potential — you may not manage today, but you influence through craft, operational thinking, and earned trust

It Would Be Great If You Had

• Experience designing for real-time, latency-sensitive, or multimodal experiences — voice, streaming, conversational AI, or audio products
• Comfort designing for probabilistic systems