Staff Product Designer, Growth

What you’ll do

• Embed with the Growth team; help define the roadmap, vision, and lead design work.
• Own the design work for funnel optimization, NUX, and personalization for guided flows.
• Leverage AI to create personalized customer experiences.
• Design growth systems, experiments, and new product features, translating quantitative and qualitative insights into testable ideas.
• Champion designs that deliver a seamless, easy, delightful experience for our SMB users.
• Facilitate workshops that help you and your team develop winning ideas.
• Distill complex information into simple and beautiful user experiences, from brainstorming to delivering high-fidelity designs.
• Build strong relationships with interdisciplinary teams to conceptualize, build, and ship user-friendly and business-driven products.
• Participate in UX research, both with and without a UX Researcher, apply insights to designs, represent the voice of the customer, and be an advocate for users.
• Be a strong voice in sharing ideas, managing feedback from stakeholders, challenging assumptions, and bringing best practices to the team.

What you bring

• Your portfolio showcases high-quality work directly impacting project success.
• 7+ years of professional design experience, including 4 years on Growth teams or in ecommerce and merchandising, where your work has been key to driving gains in conversion, basket price and product adoption.
• Excelled on onboarding & merchandising surfaces and are comfortable with iterative experimentation like A/B testing. Know when to lobby for a broader strategic approach.
• Love uncovering insights firsthand and comfortable with identifying and conducting UX research and testing independently. Innately curious and always looking to get to the heart of a problem.
• Excel in complexity and fast-paced environments and are passionate about balancing craft, critical thinking, and business needs to deliver a holistic user experience.
• Focused on psychology and why people behave the way they do. Experience with behavioral science is a plus.
• Always connecting your work to the bigger picture, you can describe high-level team goals and align projects accordingly. Skillfully use design explorations, research, documentation, and presentations to rally the team and communicate with leadership.
• Deep understanding of best practices and contemporary design patterns.
• Nice to have: Experience with B2B companies focusing on SMBs.
• An A-player mindset with a strong bias for action: raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

Compensation

On-target Earnings OR Base Salary range (San Francisco, CA): $210,000–$247,000 USD
On-target Earnings OR Base Salary range (Denver, CO): $178,000–$209,000 USD

What We Offer

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation, and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend