Product Manager scales billing operations and customer experience for OpenAI's AI products, develops monetization strategies, builds AI tooling for finance teams, and collaborates cross-functionally. Requires 6+ years PM experience in billing/finance and bachelor's degree.
293k – 325k/yr
Hybrid6+ YOEProduct Management
About the role
Responsibilities
Develop a strategy and roadmap to efficiently scale the billing operations and customer experience behind OpenAI's growing product portfolio.
Identify and execute opportunities to improve the order-to-cash processing for OpenAI's largest and most strategic customers.
Build AI powered tooling for key partner teams such as Finance and User Operations to drive better decisions and business outcomes.
Collaborate with other product teams to define OpenAI's evolving monetization strategies and the capabilities we need in our core billing infrastructure.
Use data to better understand internal and external user needs and guide future product development.
Collaborate with a wide range of stakeholders, including teams in product, finance, operations and engineering.
Requirements
6+ years of product management or related industry experience.
Bachelor's degree in Accounting, Finance, Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences, or a related field.
Proven experience working in a technical environment with cross-functional teams to drive product vision, define requirements, and guide the team through key milestones.
World-class communication and collaboration skills in working with a wide variety of cross-functional stakeholders.
Strong leadership, organizational, and execution skills, along with proven communication abilities.
Nice-to-Haves
Prior experience in billing, finance, and accounting.
Experience building solutions for commercial users of varying sizes from small scale to enterprise.
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