Business Operations Lead
Leads business operations in fast-growing legal aid marketplace, partnering across marketing, data science, product, and design to solve complex challenges through strategy, data analysis, and execution. Requires top consulting background with project leadership experience.
About the job
Responsibilities
- Partner with marketing to analyze acquisition channels ROI, research similar channels, and test them.
- Develop conceptual framework for matching clients to law firms and collaborate with data science team to implement.
- Interview partner law firms to prioritize features, partner with Design and Product for roadmap and wireframes.
Qualifications
Required:
- Experience at a top consulting firm with at least one promotion.
- Led projects mapping complex systems, gathering/analyzing data, making recommendations, designing/implementing solutions.
- Kind, thoughtful colleague who shapes team culture, advocates ideas, gets buy-in.
- Demonstrated commitment to doing good and helping people.
Nice-to-Have:
- Experience with marketplace businesses or complex consumer services (insurance, fintech, medical, real estate).
- Consumer-focused research or discovery work, comfortable interviewing diverse people.
Compensation
- Base salary: $130,000 - $160,000 plus equity and benefits.
- Medical/dental (100% premiums covered), 15 vacation days + ~20 holidays, OneMedical membership, stipends for internet/education, student loan assistance, 401(k), HSA/FSA.
Skills
Data Analysis, Project Management, Strategy, User Research, Market Research, ROI Analysis, Product Roadmapping, Wireframing, Marketplace Operations, Consulting Frameworks
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