Solutions Architect

Responsibilities

• Partner with customers, prospects, and internal teams to design technical solutions that leverage MNTN’s platform and meet real market needs.
• Act as the product and technical SME in pre-sales, helping sales teams uncover needs, articulate value, and address technical questions or objections.
• Identify gaps, closed-lost themes, and unmet customer needs—and work cross-functionally to shape new solutions, integrations, and enablement opportunities.
• Support and scale partnerships with third-party platforms, including helping build and operationalize technical integrations across measurement, data, analytics, and operations.
• Develop clear customer use cases and quantify market opportunities to help prioritize roadmap decisions with Engineering and Business Development.
• Collaborate with cross-functional teams to bring new solutions and partnerships to market, including creating internal and external playbooks and launch materials.
• Build sales enablement resources such as positioning guides, FAQs, process documentation, and troubleshooting support.
• Stay current on AdTech and CTV trends and serve as a go-to expert on competitors, partners, and the broader ecosystem.

Success Criteria

• Drive new revenue opportunities and customer growth by identifying customer needs, producing new, scalable solutions, and driving customer adoption.
• Support the end-to-end rollout of new customer solutions, working cross-functionally on identification, discovery, prioritization, development, beta testing, go-to-market planning, deployment, implementation, enablement, partner management, and ongoing technical support.
• Drive new revenue as the ongoing SME technical support on pre-sales touchpoints. Strengthen existing customer growth and sentiment as the ongoing SME for new integrations and cross-platform solutions.

Requirements

• 3+ years of experience in a sales engineering or solutions engineering role.
• Prior experience in adtech or performance marketing.
• Prior experience with Go-To-Market Support.
• Clear and effective verbal and written communication skills, with a knack for translating technical concepts for non-technical audiences.
• Demonstrate a deep understanding of customer challenges, positioning solutions that address their needs while emphasizing the relevance and benefits of our offerings.
• Proactively identify and understand customer challenges to develop actionable solutions that align with business goals and drive value.
• Ability to address client concerns, reframe objections, and build trust with both technical and non-technical stakeholders.
• Proven ability to work with sales, marketing, product, and engineering teams to align solutions with customer needs and market demands.
• Familiarity with the AdTech ecosystem, including competing CTV and performance marketing platforms, as well as key players in measurement, audience data, and inventory.

Benefits

• 100% remote within the US.
• Flexible vacation policy.
• Annual vacation allowance for travel related expenses.
• Three-day weekend every month of the year.
• Competitive compensation.
• 100% healthcare coverage.
• 401k plan.
• Flexible Spending Account (FSA) for dependent, medical, and dental care.
• Access to coaching, therapy, and professional development.