Team Lead, Vehicle Operations

Responsibilities

• Support vehicle operators in day-to-day operations while upholding a safety-centric, inclusive, and open communication culture.
• Manage administrative tasks including timesheet approval, expense reports, schedule validation, and written and oral performance feedback for direct reports and contingent workforce personnel.
• Coordinate with other Team Leads and Program/Project Managers to align team execution with organizational goals.
• Become a subject-matter expert on proprietary Vehicle Operations software and mentor team members to meet company standards.
• Support contingent workforce personnel and management by clarifying assignments and expectations.
• Conduct recurring testing with a priority on safety and maintain current knowledge of Vehicle Operations.
• Use metrics and collaborate with product and program management to improve processes and products across operations.

Requirements

• 8+ years of professional experience in a cross-functional, product-based environment.
• 3+ years of supervisory experience.
• Experience fostering collaboration and teamwork.
• Proven problem-solving and operational-efficiency improvement skills.
• Strong written and verbal communication skills, including the ability to explain technical issues.
• Excellent driving history.
• Proactive, resourceful mindset.
• Ability to work onsite at the assigned location for all scheduled shifts.

Nice-to-haves

• Bachelor's degree.
• People management experience, including performance management and reviews.
• 3+ years of autonomous vehicle industry experience.
• 4+ years of operations experience.
• Experience working cross-functionally on go-to-market initiatives.