Senior Quality Manager

Responsibilities

• Work closely with design and production teams to solve quality problems.
• Own and manage assigned corrective and preventive actions (CAPAs), ensuring timely closure and effective corrective actions.
• Participate in configuration management processes.
• Advise teams on achieving quality goals and implementing changes to reduce human and machine errors.
• Meet with internal and external customers to define quality expectations, performance requirements, and visual specifications.
• Develop quality documents, processes, and procedures, and communicate specifications to responsible teams.
• Drive continuous improvement and defect reduction through data analysis.
• Support nonconformance and noncompliance investigations, including root-cause analysis, corrective-action definition, and effectiveness verification.
• Lead program and quality assurance reviews.
• Monitor monthly quality performance metrics and drive countermeasures for processes missing KPI/PPI targets.
• Review customer and company requirements to ensure they are incorporated into product and process requirements.
• Review quality policies, procedures, and processes for compliance with internal and external requirements.
• Maintain, enforce, and measure quality assurance processes.
• Monitor team activities, assign duties, and ensure work quality and compliance with regulations and organizational policies.
• Represent quality processes during internal and external third-party audits.
• Conduct internal product, process, and procedure audits.
• Support development and growth of the APQP process.
• Conduct supplier evaluations, assessments, and audits as needed.
• Manage the Quality department budget.
• Develop team talent and address performance issues.
• Travel up to 20%.

Requirements

• Bachelor's degree in Science, Technology, Engineering, or Mathematics (STEM); master's degree preferred.
• 6+ years of Quality Management experience in Defense, Aerospace, Medical, or Automotive manufacturing.
• 6+ years of direct Quality Management supervisory experience in Defense, Aerospace, Medical, or Automotive manufacturing.
• Excellent oral and written communication skills.
• Ability to work independently and self-guidedly.
• Auditing experience within the ISO 9001:2015 quality management standard.
• Experience managing First Article Inspection and PPAPs.
• Working knowledge of Material Review Board (MRB) standards, practices, and customer engagement.
• Experience facilitating Root Cause Corrective Action (RCCA).
• Experience with dimensional inspection techniques and interpreting drawings and technical specifications.
• Experience with PPAP, APQP, PFMEA, 8D, and A3 problem solving.
• Strong interpersonal, organizational, prioritization, and problem-solving skills.
• Experience with AS9100, ISO 9001:2015, TS16949, or an equivalent quality management system.
• Experience launching new programs.
• Proficiency with Microsoft Excel, Word, PowerPoint, and NetSuite or similar ERP systems such as SAP or Plex.
• Experience in configuration management.
• Ability to travel up to 20%.

Nice-to-Haves

• ASQ certification, such as CQE or CQA.
• Familiarity with IPC-620, IPC J-STD-001, or IPC-A-610 standards.
• GD&T training.
• ISO 9001:2015 or equivalent lead auditor certification.
• Lean or Six Sigma experience.
• Compliance and regulatory experience.
• Ability to use the DMAIC process.
• Customer interaction and presentation skills.

Compensation

• US salary range: $135,000–$175,000.
• Equity is included in most Forterra compensation packages.