ForterraArlington, VAProvide Tier 1 IT support across Linux, Windows, and macOS for Forterra's Enterprise Services team. Troubleshoot issues, automate tasks with scripts, manage onboarding and assets, and drive process improvements in a fast-paced environment.
US Salary Range $75,000-85,000. Equity in Forterra is included in most of our full-time, high-demand roles. In addition to base salary and equity, Forterra offers competitive benefits for full-time employees including:
System Operations Engineer maintaining high-performance Windows infrastructure for global trading operations. Responsibilities include endpoint management with Intune/Entra ID, functional automation, API integrations, data center support, AI/ML hardware, performance testing, and documentation in a fast-paced environment. Requires 3-5 years experience, strong Windows and troubleshooting skills.
Provides hands-on IT support for internal employees, troubleshooting hardware/software/network issues, managing device lifecycle and MDM, and enforcing security policies across Windows, macOS, iOS, and Android. Requires 3+ years IT support experience and physical ability to handle equipment.
Manages on-site IT asset lifecycle, inventory, shipping/receiving, and vendor access at a data center location. Requires strong organizational skills, spreadsheet/database experience, and comfort working independently in technical environments.
IT Operations Engineer providing first-line technical support, help desk assistance, user onboarding/offboarding, and building scalable IT infrastructure for a rapidly growing company. Requires 3+ years IT operations experience across Linux/Windows/Mac, networking, SaaS, and CompTIA Security+ certification.
Monitor and troubleshoot Linux systems, network connectivity, and hardware in data centers. Diagnose issues, triage incidents, and document findings for hardware, network, and SRE teams.