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UpstartUpstartUnited States

Compliance Risk & Controls Manager, Unsecured Line

Lead compliance workstreams for Upstart's unsecured line of credit product as a 1LOD embedded partner to Product, Engineering, Legal, and Risk. Translate regulations into product solutions, build audit-ready controls and documentation, and drive cross-functional initiatives for launches and scaling.

145k – 201k
Remote5+ YOEOther

About the role

How you’ll make an impact

  • Lead end-to-end compliance workstreams supporting Upstart's unsecured line of credit product, including customer disclosures, periodic statements, change-in-terms communications, error resolution requirements, and credit reporting readiness.
  • Partner closely with Product, Engineering, Legal, and Risk teams to interpret regulatory requirements and incorporate compliant, customer-focused solutions into product design and implementation.
  • Develop and maintain clear, audit-ready documentation, controls, and governance processes that support internal reviews, partner oversight, and regulatory examinations.
  • Drive cross-functional compliance initiatives from planning through implementation, coordinating stakeholders and ensuring business readiness for product launches and enhancements.
  • Monitor compliance-related risks, identify opportunities to strengthen processes and controls, and recommend practical solutions that enable the business to scale responsibly.
  • Foster a culture of ownership and collaboration by sharing compliance expertise, supporting cross-functional decision-making, and helping teams navigate regulatory considerations with confidence.

Minimum Qualifications

  • 5+ years of product compliance, or risk experience supporting unsecured consumer lending products
  • Experience interpreting and applying consumer lending regulations, including FCRA/Regulation V and credit furnishing requirements
  • Experience leading compliance workstreams supporting product launches or major product enhancements
  • Experience partnering cross-functionally with Product, Engineering, Legal, and Risk teams
  • Experience developing audit-ready documentation, controls, and compliance processes

Preferred Qualifications

  • Knowledge of Regulation Z (TILA), Regulation E, and regulations governing open-end consumer credit
  • Ability to translate regulatory requirements into practical guidance for product and engineering teams
  • Experience supporting bank partnership or bank-readiness programs
  • Skills in building scalable compliance documentation and governance frameworks
  • Experience using collaboration and workflow management tools such as Confluence and Jira
  • Direct, hands-on experience working on unsecured lending products themselves (lines of credit) — not just familiarity with the regulations that govern them
  • Strong analytical rigor and attention to detail — reasons through ambiguous regulatory questions rather than defaulting to a checklist, especially under bank-readiness deadline pressure
  • Self-starter who builds structure and process without waiting to be told what's missing, with fluency in GenAI tools to accelerate documentation and research

Skills

FcraRegulation VRegulation ZTilaRegulation EConfluenceJiraGenerative AI

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