Senior Content Designer
Senior Content Designer owning Function's product voice and member communications. Shapes UX upstream, stewards brand tone across health touchpoints, collaborates with design/product/clinical teams, and leverages AI tooling while maintaining voice integrity in a fast-growing health tech company. Requires 5+ years UX writing experience and portfolio.
About the job
Key Responsibilities
- Own product copy across all touchpoints: in-app flows, onboarding, member communications, notifications, action plans, empty states, error handling, and more.
- Steward brand voice: define, evolve, and defend Function's voice across surfaces and contributors.
- Collaborate cross-functionally with Design, Product, and Clinical teams to ensure copy is accurate, human, and on-brand; flag inconsistencies and raise copy-related edge cases early.
- Perform UX writing upstream of design decisions to shape the full experience.
- Iterate using data: A/B testing, member feedback, and performance data.
- Conduct editorial review to raise the standard of copy org-wide.
Requirements
- 5+ years of UX writing or product copywriting experience, ideally in consumer health, wellness, or complex-product context.
- Portfolio demonstrating range across copy types (in-product flows, email, campaign headlines, onboarding, error states) with consistent quality.
- Strong instinct for voice and tone calibration, writing warmly/precisely for sensitive health results and sharply for conversion moments.
- Experience in health, wellness, or clinical tech (comfort with medical terminology, regulatory constraints, high-stakes information hierarchies).
- Collaborative by default; works closely with designers, PMs, and clinicians.
- Comfort working directly in Figma; manages workload across multiple concurrent projects with minimal hand-holding.
- AI-native mindset: understands LLMs, where they produce noise, and how to work with/around them.
- Actively uses AI tooling (Claude, Cursor, or equivalent) to accelerate ideation, drafting, and iteration without sacrificing voice.
- Experience designing content for agentic experiences; critical thinking about AI-generated copy (when it's scaffolding vs. eroding voice).
- Embodies core values: Ruthless Prioritization, Member-First Always, One Team Moving Fast, Radical Ownership, Mission Over Ego, Sustained Integrity.
Nice-to-Haves
- Portfolio of work (required for consideration).
Skills
Ux Writing, Product Copywriting, Brand Voice, Figma, AI Tools, Claude, Cursor, A/B Testing
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