Manager, Payment Sales

Responsibilities

• Lead the Payments Sales team to drive payments adoption, customer activation, and GMV growth.
• Own team performance and quota against monthly, quarterly, and annual sales, activation, and processing-volume targets.
• Partner with SaaS/EMR Sales, Customer Success, and account executives to co-sell payments into new customer opportunities.
• Drive re-engagement across the existing customer base to increase payments adoption.
• Build and manage a disciplined sales motion, including account prioritization, outreach cadence, pipeline management, follow-up, and CRM hygiene.
• Coach team members on consultative selling, discovery, objection handling, value proposition delivery, and closing strategies.
• Position integrated payments within customer workflows, operational efficiency, patient payment experience, collections, reconciliation, reporting, and revenue performance.
• Use customer, pipeline, activation, and processing data to identify opportunities and prioritize sales activity.
• Partner with SaaS sales, customer success, implementation, payments operations, marketing, product, and finance.
• Serve as a payments sales subject matter expert for internal sales partners.
• Support strategic customer conversations, executive-level discussions, and high-value opportunities.
• Monitor team activity, pipeline progression, conversion rates, activation progress, GMV trends, and performance gaps.
• Provide leadership with regular reporting and insights on performance, customer trends, sales blockers, and opportunities.
• Stay current on integrated and embedded payments, fintech, BaaS offerings, vertical SaaS sales practices, competitive offerings, and customer adoption drivers.

Requirements

• 5–7+ years of experience in payments sales, SaaS sales, fintech, healthcare technology, or related revenue-focused roles.
• Experience selling integrated payments within a vertical SaaS environment required.
• 3+ years managing sales, overlay sales, activation, account growth, or revenue-focused teams.
• Proven track record of achieving sales, activation, revenue, or processing-volume targets.
• Experience partnering with core SaaS sales teams through co-selling, account strategy, enablement, and customer re-engagement.
• Strong understanding of positioning payments within a broader software-platform value proposition.
• Experience using customer data, CRM reporting, pipeline analysis, and segmentation to drive sales execution.
• Ability to use AI tools to improve go-to-market efficiency, including customer segmentation, outreach prioritization, sales messaging, pipeline management, and performance analysis.
• Strong coaching, communication, analytical, and cross-functional collaboration skills.
• Payments industry experience required; integrated payments experience strongly preferred.

Preferred Qualifications

• Bachelor’s degree in Business or a related field.

Benefits and Culture

• Work at the intersection of innovation and impact, helping practices grow in a rapidly expanding market.
• Collaborate with a team that values experimentation, learning, and customer empathy.
• Lead with autonomy while receiving support from strong leadership and product discipline.
• Help modernize aesthetics software through innovative, AI-native technology.