Deploy and support Nominal's self-hosted platform in customer environments including air-gapped and regulated sites. Own Linux, Kubernetes, and bare-metal infrastructure reliability while partnering directly with customer IT and security teams.
120k – 230k
On-site5+ YOEDevOps / SRE
About the role
What You'll Do
Serve as a technical expert for customer-hosted and air-gapped deployments
Travel onsite to support critical customer implementations when additional technical expertise is required
Troubleshoot Linux, networking, Kubernetes, and infrastructure issues in production environments
Partner directly with customer IT, infrastructure, and security teams to gather requirements and ensure successful deployments
Build and improve deployment tooling, automation, and operational processes
Improve reliability, observability, and maintainability across our self-hosted infrastructure
Develop deployment documentation, runbooks, and troubleshooting guides
Help shape Nominal's long-term strategy for self-hosted and regulated deployments
Requirements
Strong Linux systems expertise
Experience operating and troubleshooting production infrastructure
Background in DevOps, SRE, Platform Engineering, or Infrastructure Engineering
Ability to independently debug complex systems across multiple layers of the stack
Comfort working directly with customers and external stakeholders
Willingness to travel for customer deployments
Strong ownership mentality and ability to operate in ambiguous environments
Nice-to-Haves
Active security clearance or ability and willingness to obtain and maintain one
Experience with Kubernetes in production environments
GitOps workflows and tooling (Flux, Helm, Kustomize, etc.)
Infrastructure as Code experience
Datacenter operations experience
Hardware procurement, provisioning, or lifecycle management
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