Senior Manager, Revenue Operations, Training
Leads Revenue Operations for the Training function, building scalable workflows, reporting, and operating plans that improve customer activation and post-sales conversion. Requires 6–8+ years of relevant operations experience plus expertise with Salesforce, Looker, and Hex.
About the job
Responsibilities
- Own end-to-end Revenue Operations support for the Training team, from contract signing through a customer’s first 30 days.
- Translate company-level revenue strategy into clear, executable operating plans for the Training team.
- Partner with Sales, Marketing, Training, and central Revenue Operations to ensure alignment across the customer lifecycle.
- Design, refine, and automate workflows to drive efficiencies within the Training function.
- Build reporting and dashboards to provide visibility into customer lifecycle health and identify improvement opportunities.
- Support a team expanding internationally into multiple countries.
- Partner with Training leadership to improve conversion across the post-sales funnel, from contract signing to customer graduation.
Requirements
- 6–8+ years of experience in Revenue Operations, Sales Operations, Customer Operations, or related fields.
- Experience supporting customer onboarding, activation, or early-lifecycle revenue motions.
- Strong understanding of CRM systems, particularly Salesforce, and analytics tools including Looker and Hex.
- Ability to translate strategy into scalable processes.
- Exceptional analytical, communication, and stakeholder-management skills.
- Experience in high-growth, fast-paced environments preferred.
- Operates with urgency and ownership and is comfortable in ambiguous situations.
Compensation and Benefits
- Comprehensive, country-specific benefits for full-time employees.
- Benefits typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off.
Skills
Revenue Operations, Sales Operations, Customer Operations, Customer Onboarding, Customer Activation, Salesforce, Looker, Hex, Crm Systems, Analytics, Workflow Automation, Reporting Dashboards, Stakeholder Management
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