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PlaidPlaid

Revenue Operations Accountant

Own the operating layer of the order-to-cash process by translating customer agreements into accurate billing, invoices, reconciliations, and financial records. The role requires 2–5 years of billing or accounting operations experience, strong reconciliation skills, and a bachelor's degree.

About the job

Responsibilities

  • Review closed-won contracts and order forms to validate pricing, service dates, billing terms, minimum commitments, and other commercial details.
  • Configure customer billing arrangements accurately and on time.
  • Run and support monthly customer invoice cycles.
  • Reconcile invoice data between billing systems and NetSuite; investigate discrepancies, missing activity, and duplicate or incorrect charges.
  • Process billing adjustments, contract changes, and credit memos, and reconcile approved changes across NetSuite and internal billing systems.
  • Resolve billing questions from go-to-market and partner teams, including participation in the billing team's internal support rotation.
  • Support month-end close through billing and accounts receivable reconciliations, adjustment files, journal-entry support, and variance analysis.
  • Maintain documentation and audit support for key billing activities.
  • Partner with GTM, Engineering, Legal, and Business Operations to resolve billing issues.
  • Identify and help implement process, control, and automation improvements.

Requirements

  • 2–5 years of experience in billing, order management, revenue operations, accounts receivable, accounting operations, or a related order-to-cash function.
  • Bachelor's degree in Accounting, Finance, Business, or a related field.
  • Experience in a SaaS, software, fintech, or complex B2B billing environment.
  • Experience reviewing commercial contracts, order forms, or customer billing terms.
  • Experience supporting customer invoicing, reconciliations, or billing adjustments.
  • Strong spreadsheet and data-reconciliation skills, attention to detail, and ability to identify and resolve discrepancies.
  • Strong judgment, ownership, and organizational skills.
  • Clear written and verbal communication and ability to collaborate with finance and non-finance partners.
  • Ability to manage recurring deadlines in a fast-paced environment.

Nice-to-haves

  • Experience with NetSuite and Salesforce.
  • Public accounting or Big Four experience.
  • Familiarity with usage-based billing, revenue recognition, and month-end close procedures.
  • Experience improving or automating finance and billing processes.

Compensation and Benefits

  • Base salary: $105,000–$120,000 annually.
  • Additional compensation may include equity and/or commission, depending on the position offered.
  • Comprehensive benefits include medical, dental, vision, and 401(k).

Skills

NetSuite, Salesforce, Spreadsheet Analysis, Data Reconciliation, Accounts Receivable, Revenue Recognition, Usage-Based Billing, Month-End Close, Billing Operations, Contract Review

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