Marketing Operations Lead

Responsibilities

• Partner closely with Marketing leaders and other key cross-functional stakeholders to design, build, and/or optimize critical marketing frameworks, processes, tools, and assets.
• Support Marketing, Finance, and Program Management on designing and improving tools and processes that streamline budgeting, forecasting, resource planning, and project management.
• Support annual planning for Marketing, as a key element of central planning and budgeting.
• Distill complex or ambiguous information into clear, exec-ready presentations and memos.
• Serve as a critical partner and problem-solver for Marketing teams, e.g., defining new processes, assessing regional performance, developing HQ leadership updates, project tracking.
• Bandwidth permitting, support the central Marketing Ops team on Exec team special projects, e.g., developing the strategic framework and operating system for new company priorities and marketing capabilities.

Requirements

• 10+ years of experience in global marketing operations, strategy & operations, and/or management consulting (or the equivalent).
• Analytical, structured thinker with strong business acumen.
• Strong familiarity with marketing budgets, success metrics, and measurement frameworks.
• Experience partnering with Finance (FP&A, Strategic Finance) and Analytics/Data Science.
• Experience working with a global marketing organization across marketing and creative disciplines (Strategy, Brand, Product/Marcom, Growth, Media, Creative, Production, etc.).
• Experience establishing systems and developing processes in a dynamically scaling environment.
• Ability to take a vague problem, crisply frame the challenge, identify a path forward, and drive an initiative over the finish-line.
• Passion for cross-functional collaboration, particularly given the functional structure and collaborative culture of Airbnb.
• Strong spirit of ownership and responsibility, balanced with a low-ego willingness to partner closely with others to achieve alignment and buy-in.
• Ability to own the work in a hands-on way and be in the details.
• Ability to effectively communicate and influence decisions at all levels.

Nice-to-Haves

• MBA a plus.

Compensation

• Base pay range: $156,000—$193,000 USD.
• This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.