Senior Trust & Safety Policy Manager

What You’ll Own

Policy Development & Governance

• Own the full lifecycle of Linktree’s content and behavior policies, including authoring, maintenance, and iteration
• Develop and maintain Community Standards, Trust Center content, and other external-facing policy documentation
• Define policy frameworks, enforcement philosophy, and escalation principles
• Ensure policies are clear, actionable, and aligned with regulatory and platform requirements

Policy Interpretation & Enforcement Strategy

• Lead policy interpretation, including complex edge cases and high-risk or ambiguous scenarios
• Establish and maintain consistent enforcement philosophy, including penalty logic and escalation frameworks
• Partner with Trust & Safety Operations to translate policy into enforcement guidance and workflows
• Support internal decision-making on sensitive or high-impact policy cases

Cross-Functional Partnership

• Collaborate with Legal on regulatory and compliance requirements as they relate to content policies
• Partner with Trust Product and Engineering to ensure policies are accurately reflected in platform systems
• Work with Communications on external messaging related to policy updates and trust initiatives

Who We’re Looking For

• 6–8+ years of experience in Trust & Safety Policy, Content Policy, or a related field
• Deep expertise in platform policy development, enforcement models, and online safety frameworks
• Strong judgment and experience handling complex, sensitive, or high-risk policy decisions
• Exceptional writing skills, with the ability to create clear, precise, and defensible policy language
• Experience working cross-functionally with Legal, Operations, Product, and Communications
• Strong understanding of global regulatory trends and digital platform governance
• Ability to balance user safety, platform integrity, and business considerations

Compensation: Base salary targeted at $165,000-$200,000 for roles based in San Francisco and Los Angeles. Final offers depend on multiple factors including location, experience, expertise, and role scope.