People Operations - Global Mobility, Immigration, and Scale

Responsibilities

Own Immigration and Global Mobility

• Manage U.S. visa cases across the full lifecycle, from offer stage through renewals and permanent residency.
• Manage immigration and work authorization requirements for Clay's London office, including UK visa sponsorship and right-to-work compliance.
• Serve as Clay's internal immigration expert and partner with external counsel to keep cases moving and employees informed.
• Advise recruiters on visa eligibility and sponsorship options during hiring.
• Partner with Legal, Finance, and People teams to support expansion into new markets and build mobility infrastructure.

Build a Relocation Experience

• Design and manage a seamless relocation process for employees and their families.
• Manage end-to-end domestic and international relocation cases.

Build Scalable Processes and Infrastructure

• Build the mobility function from the ground up, including policies, workflows, documentation, and case tracking.
• Own compliance for cross-border remote work, business travel, and international employment classification.
• Maintain organized and accurate mobility data for reporting and decision-making.

Manage Contractor Operations

• Own the end-to-end contractor lifecycle, including onboarding and offboarding.
• Maintain compliance with contractor classification requirements across U.S. and international jurisdictions.
• Partner with Legal and Finance to ensure contractor agreements are accurate, current, and audit-ready.
• Build scalable contractor-management processes and documentation, including systems tracking and recordkeeping.

Partner Across the Business

• Advise People Partners, recruiters, and business leaders on mobility-related questions.
• Make complex immigration and mobility requirements accessible to employees and their families.
• Contribute to broader People Operations work as the team and company grow.

Requirements

• 5+ years in People Operations with significant hands-on mobility experience.
• Experience with UK and/or European immigration and employment compliance; UK Skilled Worker visa experience is a plus.
• Experience advising on international hiring arrangements and cross-border compliance.
• Experience managing contractor populations, including onboarding, offboarding, and classification compliance across jurisdictions.
• Strong vendor management skills, including experience working with immigration counsel and relocation partners.
• Experience building processes from scratch at a scaling company.
• Ability to take ownership, manage multiple tasks, and follow through on commitments.
• Genuine kindness and compassion when supporting employees through high-stakes processes.
• Exceptional attention to detail.
• Outstanding communication skills, including the ability to explain complex immigration situations in plain language.
• Strong organization, comfort with ambiguity, and sound judgment regarding compliance risk.

Benefits

• Free access for all employees to world-class coaches specializing in creativity, management, and more.