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RipplingRipplingNew York, NY

Account Manager, Rippling Spend

Manages book of business for Rippling Spend products (Expenses, Corp Cards, Bill Pay, Travel), driving growth, expansion, and retention through proactive engagement and solutions-based selling. Requires 3+ years SaaS sales/account management experience, preferably in FinTech.

102k – 170k/yr
Hybrid3+ YOEAccount Management

About the role

What you will do

  • Proactively engage customers in your book via key lifecycle events: renewals, company growth, EBRs, increased credit/spending needs, etc.
  • Consult with clients to understand their finance needs through a solutions-based selling approach
  • Navigate a sales process by building relationships with multiple stakeholders through remote meetings
  • Build and manage a pipeline of expansion and growth/consolidation opportunities to achieve monthly targets
  • Develop and demonstrate a broad knowledge of current and new Rippling products via executing customer adoption playbooks and prospecting
  • Partner with cross-functional product, support, and customer operations teams to ensure customer success and secure long term commitments
  • Take an entrepreneurial approach to the role

What you will need

  • 3+ years of SaaS experience in account management, sales, or quota-carrying customer success
  • Experience in FinTech or background in Accounting/Finance preferred
  • Track record of consistently meeting and exceeding quota via new product sales and upgrades
  • Competitive and creative drive to win over customers and think outside the box to get a deal done
  • Demonstrated ability to run a sales discovery and demo meeting and run a structured sales process
  • Proven success building and maintaining long term commercial relationships
  • Highly effective communicator with good people instincts – able to build trust and work well with a diverse group inside and outside the company
  • Highly organized, self-motivated, and detail-oriented; great follow-through on projects/tasks big and small
  • High integrity; enthusiastic about building a great company for the long term
  • Courage to challenge the status quo when logic and reason require it. See something broken? Fix it.

Additional Information

Compensation: Office: $170,000 OTE (60/40) per year. Remote: $150,000 OTE (60/40) per year. Commission is not guaranteed. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location.

Skills

SaaSFinTechAccount ManagementSalesCustomer SuccessPipeline ManagementSolutions SellingProduct DemosStakeholder ManagementCross-functional Collaboration

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