Skip to content
FluidstackFluidstackBuffalo, NY

Site Manager, Datacenter Operations

Lead and scale operations teams of 10+ across multiple datacenter facilities. Own 24x7 uptime, reliability, and SLA performance while managing infrastructure lifecycle, team development, and cross-functional coordination.

150k – 200k/yr
On-site5+ YOEOther

About the role

Key Responsibilities

  • Hire, develop, and manage cross-functional operations teams including Facility Managers, Operations Technicians, and Logistics Specialists across multiple sites; build organizational capability through performance management, coaching, mentoring, and career development
  • Establish appropriate staffing levels and organizational structure to meet current and future business demands through headcount forecasting, resource allocation, and succession planning
  • Own 24x7 operational accountability ensuring uptime, reliability, security, and availability meet or exceed SLAs; oversee incident and change management processes and act as escalation point for critical incidents
  • Ensure effective management of ticket queues, work prioritization, shift scheduling, and on-call rotations across facility, operations, and logistics teams
  • Drive operational KPIs and metrics including uptime, MTTR, MTBF, inventory accuracy, capacity utilization, and cost efficiency; lead post-incident reviews with root cause analysis and implement corrective actions
  • Collaborate cross-functionally with Engineering, Program Management, Supply Chain, Construction, and Product teams to align priorities and deliver business objectives
  • Champion process improvements, automation initiatives, safety programs, and environmental sustainability; lead change management and implement new processes, technologies, and operational models at scale

Basic Qualifications

  • Bachelor's degree in Engineering, Business, or Operations Management (or equivalent experience)
  • 5+ years in datacenter operations, mission-critical facilities, or IT infrastructure with 2+ years managing teams of 10+ employees
  • Proven track record managing 24x7 operations with demonstrated success meeting or exceeding availability and reliability SLAs
  • Deep understanding of datacenter infrastructure including power distribution, cooling systems, server hardware, networking, and facility management

Preferred Qualifications

  • 8+ years in datacenter operations with 4+ years managing large teams (10+ employees)
  • Experience at hyperscale providers or Tier III/IV facilities managing 50MW+ campuses
  • Experience with incident management, change management, vendor management, and operational excellence frameworks
  • Excellent communication and executive presentation skills with ability to influence senior leadership and cross-functional stakeholders
  • Data-driven decision maker with strong analytical skills; demonstrated ability to build, scale, and develop high-performing teams in fast-paced environments

Compensation & Benefits

  • Competitive total compensation package (salary + equity)
  • Retirement or pension plan
  • Health, dental, and vision insurance
  • Generous PTO policy
  • Base salary range: $150,000 - $200,000 per year
  • Total compensation may include equity in the form of stock options

Skills

Datacenter OperationsFacility ManagementPower DistributionCooling SystemsServer HardwareNetworkingIncident ManagementChange ManagementVendor Management24X7 Operations

Similar roles

Astera

Residency Manager

AsteraEmeryville, CA

Own end-to-end operations for Astera's fully-funded research Residency program, serving as primary point of contact for residents while managing selection, onboarding, needs anticipation, and scaling processes in a fast-moving early-stage environment. Requires 5-10 years operations or program management experience, exceptional organization, and cultural alignment with ambitious science and technology goals.

150k – 250k/yr
On-site5+ YOEOther
Cardless

Payment Operations Manager

CardlessSan Francisco, CA

Manages and scales payment operations infrastructure for credit card programs, handling processors, banks, networks, and automations. Requires 5+ years in payments, strong SQL, and experience with reconciliation and card lifecycles.

150k – 180k/yr
On-site5+ YOEOther
Figma

Governance Risk and Compliance

FigmaSan Francisco, CA +1

Lead compliance, risk management, governance, and customer trust programs across security frameworks including SOC 2, ISO 27001, FedRAMP, and SOX. Requires 4+ years in information security or compliance with audit and cross-functional experience.

153k – 296k/yr
Remote4+ YOEOther
Nuro

Global Supply Manager

NuroMountain View, CA

Manages global supply chain strategy, supplier relationships, and execution for critical categories like vehicle platforms, compute systems, and autonomy technologies at a self-driving tech company. Requires 4-8 years in supply chain or sourcing, analytical skills, and cross-functional collaboration.

146k – 219k/yr
On-site4+ YOEOther
Upstart

Compliance Risk & Controls Manager, Unsecured Line

UpstartUnited States

Lead compliance workstreams for Upstart's unsecured line of credit product as a 1LOD embedded partner to Product, Engineering, Legal, and Risk. Translate regulations into product solutions, build audit-ready controls and documentation, and drive cross-functional initiatives for launches and scaling.

145k – 201k/yr
Remote5+ YOEOther