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Counsel HealthCounsel HealthNew York, NY

IT Manager

Own end-to-end IT environment including systems, devices, identity, security, MDM, onboarding/offboarding, networking, and compliance (HIPAA/SOC 2). Requires 7+ years broad IT experience, MDM and Google Workspace/365 admin skills.

140k – 155k/yr
Hybrid7+ YOEIT Support

About the role

Responsibilities

  • Own IT systems & support: Be the go-to for employee IT support. Triage and resolve hardware, software, and access issues, and keep day-to-day operations running smoothly.
  • Run onboarding & offboarding: Provision accounts, devices, and access on day one, and reclaim them cleanly when someone departs.
  • Manage the device fleet: Handle the full device lifecycle covering procurement, configuration, deployment, repair, and retirement.
  • Administer MDM: Use MDM (Jamf, Kandji, Intune, or similar) to enforce configuration, encryption, patching, and security across the fleet.
  • Manage identity & SaaS: Own access across Google Workspace / Microsoft 365 and the SaaS stack — SSO, provisioning, groups, and role-based permissions — along with licensing and spend.
  • Handle networking & AV: Keep office networking (Wi-Fi, switches, firewall/VPN) and conference-room/AV systems reliable, and troubleshoot as needed.
  • Strengthen security & compliance: Own day-to-day security hygiene (MFA, endpoint protection, patching, access reviews) and partner with our security and compliance team to support HIPAA safeguards, SOC 2, and audit readiness.
  • Manage vendors & budget: Own hardware, software, and service-vendor relationships, IT purchasing, and budget forecasting.
  • Build for scale: Document systems, processes, and runbooks, and design IT practices that scale as we grow.

Requirements

  • 7+ years in IT, systems administration, or IT support, with broad ownership across systems, devices, and security.
  • Hands-on MDM experience (Rippling, Jamf, Kandji, Intune, or similar).
  • Strong Google Workspace and/or Microsoft 365 administration skills.
  • Solid foundational networking (DNS, DHCP, VPN, Wi-Fi troubleshooting) and IT security fundamentals (MFA, SSO, endpoint security, encryption).
  • Comfort owning device lifecycle management and procurement.

Nice-to-Haves

  • Experience in a regulated environment (HIPAA, SOC 2, ISO 27001, or HITRUST).
  • Scripting/automation (Bash, PowerShell, Python).
  • Experience with a dedicated identity provider (Google, Entra ID).

Compensation & Benefits

  • Competitive salary + equity.
  • Comprehensive healthcare, vision + dental, 401K, Unlimited PTO, Parental Leave.

Skills

MDMJamfkandjiintuneGoogle Workspacemicrosoft 365SSOvpnMFAendpoint securityHIPAASOC 2BashPowerShellPython

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