Deployment Strategist
Owns non-technical lifecycle of Forward Deployed Engineering engagements with strategic customers, from C-suite scoping and PRD creation to agile project delivery and solution adoption. Partners with sales and engineers on high-value AI pilots requiring product mindset and execution drive.
About the job
What You’ll Do
- C-Suite Scoping & Value Definition: Partner with Sales to perform deep discovery, map the customer's organization, quantify the business value ($10M+ problems), and define the pilot (MVP, success criteria, timeline).
- End-to-End Product Ownership: Act as the "CEO" of the project by authoring the PRD, prioritizing the engineering backlog, relentlessly managing scope, and acting as the primary hands-on QA tester.
- Agile Project Execution & Delivery: Drive the FDE build team via an agile process, manage all stakeholder communications from the C-suite to individual engineers, and act as the "escalation manager" to unblock all technical or political issues.
- Solution Launch & Landing: Own the "Day 0" launch, manage the war room, and drive the solution from launch to full adoption by capturing user feedback, iterating, and proving the defined business value.
- Strategic Handoff & Growth: Scope the ongoing maintenance plan, create customer documentation/training, and leverage your trusted advisor status to identify the next high-value FDE engagement.
Requirements
- Executive Presence & Communication: A "Trusted Advisor" with C-suite gravitas and superb communication skills. You are opinionated, humble, and can build rapport and drive decisions in days, not weeks.
- Product & Strategy Mindset: A "Product Thinker" and "Systems Thinker" who can perform a SWOT analysis, understand a competitive landscape, and define "what" to build and "why."
- Relentless Execution: An "Execution Driver" with a "Hands-On" mentality. You are relentless, an expert at escalation, and willing to do the unglamorous work to get the project done.
- Ideal Experience: 2+ years as a Deployment Strategist OR 2+ years at a high-growth startup in a "builder" or "founder" capacity. (Alternatively: 5+ years in a senior, client-facing "product" or "delivery" role at a top-tier tech company or consultancy).
- Proven Skills: Demonstrated experience in value-based scoping (TCO/ROI), managing agile software projects, writing PRDs, and the ability/interest to travel up to 50%.
Skills
Agile, Prd, Mvp, Roi, Tco, Swot Analysis, Stakeholder Management, Project Management, Customer Discovery, Value Scoping
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