Client Growth Manager

Responsibilities

• Develop and execute expansion strategies that move operators from pilot deployments to multi-community rollouts, including cross-sell and add-on opportunities
• Maintain an accurate view of expansion opportunities, forecast with rigor, and deliver against quarterly revenue and retention targets
• Build and deepen relationships with C-suite and regional leaders across operators, Real Estate Investment Trusts (REITs), and PE-owned platforms; lead business reviews, align on strategic goals, and remove blockers
• Quantify operational and clinical value (workflow efficiency, risk reduction, care outcomes) and package insights into compelling, fact-based narratives that drive buy-in and budget approval
• Turn operator goals into clear action plans and orchestrate efforts across Implementation, Client Success, Product, Engineering, and Marketing
• Act as an executive escalation path for both Sage and operator partners; anticipate issues early and drive fast, durable resolutions
• Participate in executive meetings, conferences, and industry events to deepen relationships and unlock new growth pathways

Minimum Qualifications

• 4+ years in enterprise account management, sales, or business development, ideally in health tech, senior living, or care delivery
• Proven success navigating multi-stakeholder, value-based commercial motions with VP/C-suite stakeholders
• Demonstrated track record of securing renewals and/or expansions across multi-site portfolios
• Executive-level communication skills with the ability to frame financial, operational, and clinical impact
• Strong product curiosity and ability to credibly translate capabilities into outcomes
• Self-starter with high ownership and the ability to orchestrate complex cross-functional workstreams

Preferred Qualifications

• Deep familiarity with the senior living ecosystem (operators, REITs, private equity), including budget cycles, asset management, and regional structures
• Consistent quota attainment across multiple quarters in prior roles
• Experience developing repeatable expansion playbooks or pilot-to-portfolio frameworks
• Comfort working with sensitive information and aligning to healthcare information-security standards
• Experience working in a software + hardware environment, especially where operational or workflow change management was required

Benefits and Pay

• Competitive base compensation along with stock options and a commission bonus tied to 2026 revenue targets (TBD)
• Expected annual salary range: $150,000–$175,000 USD, depending on experience and interview performance
• Fully paid health and dental coverage, plus vision insurance, premium primary and urgent care memberships, online health providers
• Unlimited PTO ("take what you need"), seven paid holidays, and a company-wide winter break