Head of Workplace Strategy & Operations

Global Strategy & Expansion

• Own global real estate and workplace strategy, staying connected to business direction and anticipating future needs
• Lead site selection, lease negotiations, and build-outs for scalable growth
• Develop standards for new offices that reflect Vercel brand while allowing local character
• Partner with senior leadership and site leaders to align long-term real estate plans with business priorities

Workplace Experience

• Create collaborative, focused, wellness-oriented spaces that foster belonging
• Guard Vercel's brand and aesthetic in physical spaces across all offices
• Partner with internal Design team to ensure culture is reflected in the physical environment
• Manage details from snacks and layout to moments that make employees feel valued
• Collaborate with People and IT teams to ensure physical space supports employee work and growth

Facilities Operations, Safety & Security

• Own day-to-day operations across all locations with consistency
• Build and run physical security programs including Executive Protection for senior leaders
• Develop health, safety, and compliance programs that are effective without bureaucracy
• Manage vendor ecosystem and maintain high standards while building effective relationships

Budgeting & Vendor Management

• Own workplace budget and make smart investment tradeoffs
• Source and negotiate with global vendors meeting quality, reliability, and values standards

Requirements

• 8-10 years of experience in Facilities, Workplace Experience, Security and/or Real Estate leadership, including leading teams
• Proven success at high-tech companies scaling from first spaces to regional spaces with scrappy, creative, resourceful operations
• Ability to build rapport with senior leadership and site leaders on real estate strategy and daily operations
• Passion for creating people-centered, inclusive environments through design and experiences
• Strong belief in design and brand power for workplace engagement with aesthetic sensibility
• Experience establishing and managing physical security programs including Executive Protection
• Proven ability to build, develop, and empower teams with ownership and accountability culture
• Strong project management and vendor negotiation skills
• Experience collaborating with Executive Team, People, IT, Legal, Finance, and other business leaders
• Strong change management skills in growth phases

Nice-to-Haves

• FMP® (Facility Management Professional) – IFMA
• SFP® (Sustainability Facility Professional) – IFMA
• LEED Accreditation – U.S. Green Building Council
• Project Management Certification (e.g. PMP)
• OSHA or local safety compliance training

Benefits

• Competitive compensation package, including equity
• Inclusive Healthcare Package
• Mentorship and professional development events
• Flexible Time Off
• Company-provided gear and WFH budget