Senior Manager, Deal Desk

Responsibilities

• Lead and develop a small Deal Desk team while remaining a hands-on operator supporting strategic and complex commercial opportunities.
• Own the Deal Desk function and partner with Sales, Finance, Legal, Revenue Operations, Product, and Billing.
• Structure commercial solutions across pricing, contract terms, payment structures, and packaging.
• Design and improve approval frameworks, pricing guardrails, commercial policies, and deal governance.
• Own the end-to-end deal approval process across Salesforce, CPQ, contracting, and downstream financial systems.
• Drive automation and process improvements across Deal Desk workflows, reporting, and quote-to-cash operations.
• Leverage data to identify trends, improve operational performance, and inform commercial decision-making.
• Build scalable playbooks, documentation, and enablement for Deal Desk operations.

Requirements

• 6+ years of experience in Deal Desk, Revenue Operations, Sales Operations, Strategic Finance, Commercial Operations, or a related function.
• Experience supporting complex commercial transactions at a high-growth technology company.
• Deep expertise in pricing, deal structuring, contracting, approvals, and the quote-to-cash lifecycle.
• Experience partnering directly with Sales leadership on complex enterprise deals and non-standard commercial structures.
• Experience leading or mentoring high-performing team members while remaining a hands-on operator.
• Strong commercial judgment, analytical problem-solving skills, and a systems-oriented mindset.
• Exceptional written and verbal communication skills, with the ability to influence cross-functional stakeholders and senior leaders.
• Hands-on experience applying AI tools such as Claude Code to automate workflows, accelerate analysis, and improve decision-making.

Compensation and Benefits

• Salary: $240,000–$300,000 annually.
• Flexible PTO.
• Centralized home-office equipment ordering.
• Health and wellness stipend.
• Budget for intra-office travel.
• Weekly coffee stipend.
• 100% medical, dental, and vision insurance coverage for U.S. employees, with partial dependent coverage.
• One Medical annual membership.
• 401(k) with employer match on contributions made while employed.
• Fertility HRA of up to $10,000 per year.
• Parental leave of up to 16 weeks for birthing and bonding or 8 weeks for bonding only at 100% pay.
• Pet insurance.
• In-office perks and relocation support to NYC or SF as needed.