Senior Site Reliability Engineer

Responsibilities

• Build and extend platforms to improve system reliability
• Work on team goals that encompass reliability for the entire company
• Standardize reliability tools across multiple platforms and organizations
• Triage, coordinate, and lead stabilization of sev 0–1 incidents
• Serve as primary oncall, maintaining structured escalation paths and exercising leadership escalation
• Drive platform-wide reliability improvements, shared operational tooling, and deploy-safety patterns
• Use AI-driven systems to improve signal detection, reduce noise, and accelerate root cause analysis
• Design and implement safe deployment patterns (progressive delivery, automated rollback, guardrails)

Requirements

• Drive to root cause systems with many moving parts and take the necessary steps to fix them
• Demonstrated technical initiative and leadership on previous projects, especially those with a backend/platform focus
• Familiarity with AI-driven tooling for observability, incident analysis, or automation
• A mindset that naturally reaches for AI to accelerate problem-solving and reduce toil
• Experience running production oncall for high-availability systems
• Strong incident management skills — structured triage, mitigation under pressure, blameless postmortems
• Fluency with CI/CD pipelines, progressive rollout strategies, and rollback automation
• Monitoring & observability expertise — building/tuning alerts for uptime, error rates, latency regression, and resource exhaustion
• Ability to create and maintain evidence-based maturity assessments using trailing 90-day data windows
• Comfort with vendor/dependency management — maintaining validated escalation contacts reachable within ≤ 5 minutes
• Boundless curiosity, autonomy, and a strong sense of accountability
• A strong desire to perform and grow as an engineer
• 5+ years of software development experience

Technologies

• Kotlin, Modern Java (11+)
• HTTP, JSON, gRPC, and Protocol Buffers
• MySQL / Vitess / DynamoDB
• Event driven architectures
• DataDog
• LaunchDarkly
• Terraform, Kubernetes, Istio/Envoy
• Amazon Web Services

Compensation & Benefits

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits
• Equity plan eligibility
• Possible sign-on bonus

Pay varies by location zone:

• Zone A: USD $189,000 - $283,600
• Zone B: USD $179,600 - $269,400
• Zone C: USD $170,100 - $255,100
• Zone D: USD $160,700 - $241,100