Solutions Architect - Infrastructure
Designs and architects infrastructure deployment solutions for enterprise customers, guiding integrations across GCP, AWS, hybrid, and on-prem environments. Requires 8-10+ years in customer-facing technical roles with deep expertise in containerization and cloud architectures.
About the job
Responsibilities
- Partner with Account Executives to discover, qualify, and design deployment solutions that address customer infrastructure constraints and deliver measurable ROI.
- Navigate ambiguous conversations with customers about their infrastructure landscape, translating diverse environments (GCP, AWS, hybrid, on-prem) into clear integration and deployment strategies for Decagon's platform.
- Design containerization approaches, cloud function implementations, and infrastructure architectures tailored to each customer's unique requirements and security posture.
- Establish scalable pre-sales processes, deployment playbooks, and reusable reference architectures to support growth.
Requirements
- 8–10+ years of experience in customer-facing technical roles such as Solutions Architect, Solutions Engineer, or Technical Account Manager with a focus on infrastructure and deployment.
- Deep fluency in containerization (Docker, Kubernetes), GCP Cloud Functions/Cloud Run, and AWS architecture patterns—with the ability to adapt recommendations to customer constraints.
- Demonstrated success navigating ambiguous technical conversations with enterprise customers, asking the right discovery questions, and collaborating through uncertainty.
- Strong ability to engage with diverse stakeholders—from platform engineers to CISOs to business leaders—and translate infrastructure requirements into actionable deployment strategies.
Nice-to-Haves
- 2+ years of experience selling or architecting AI/ML infrastructure solutions in enterprise environments.
- Experience working in a high-growth startup environment where you've built pre-sales infrastructure practices from the ground up.
- Hands-on experience with infrastructure-as-code (Terraform, Pulumi), service mesh technologies, or multi-cloud deployment patterns.
- An engineering background (DevOps, Platform Engineering, SRE, or software engineering) that enables you to dive deep into technical architecture and troubleshooting conversations.
Benefits
- Medical, dental, and vision benefits
- Take what you need vacation policy
- Daily lunches, dinners and snacks in the office
Skills
Docker, Kubernetes, GCP, AWS, Terraform, Pulumi, Cloud Functions, Cloud Run, AI/ML, DevOps
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