Solutions Architect - Infrastructure

Responsibilities

• Partner with Account Executives to discover, qualify, and design deployment solutions that address customer infrastructure constraints and deliver measurable ROI.
• Navigate ambiguous conversations with customers about their infrastructure landscape, translating diverse environments (GCP, AWS, hybrid, on-prem) into clear integration and deployment strategies for Decagon's platform.
• Design containerization approaches, cloud function implementations, and infrastructure architectures tailored to each customer's unique requirements and security posture.
• Establish scalable pre-sales processes, deployment playbooks, and reusable reference architectures to support growth.

Requirements

• 8–10+ years of experience in customer-facing technical roles such as Solutions Architect, Solutions Engineer, or Technical Account Manager with a focus on infrastructure and deployment.
• Deep fluency in containerization (Docker, Kubernetes), GCP Cloud Functions/Cloud Run, and AWS architecture patterns—with the ability to adapt recommendations to customer constraints.
• Demonstrated success navigating ambiguous technical conversations with enterprise customers, asking the right discovery questions, and collaborating through uncertainty.
• Strong ability to engage with diverse stakeholders—from platform engineers to CISOs to business leaders—and translate infrastructure requirements into actionable deployment strategies.

Nice-to-Haves

• 2+ years of experience selling or architecting AI/ML infrastructure solutions in enterprise environments.
• Experience working in a high-growth startup environment where you've built pre-sales infrastructure practices from the ground up.
• Hands-on experience with infrastructure-as-code (Terraform, Pulumi), service mesh technologies, or multi-cloud deployment patterns.
• An engineering background (DevOps, Platform Engineering, SRE, or software engineering) that enables you to dive deep into technical architecture and troubleshooting conversations.

Benefits

• Medical, dental, and vision benefits
• Take what you need vacation policy
• Daily lunches, dinners and snacks in the office