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AttentiveAttentiveNew York, NY

Strategic Account Director

Strategic Account Director responsible for driving expansion, upsell, and retention within Attentive's key customer accounts, particularly in retail and e-commerce. Requires 7+ years closing sales experience, executive relationship skills, and quota attainment.

150k – 180k/yr
Remote7+ YOEAccount Management

About the role

What You'll Accomplish

  • Engage with senior-level decision makers to identify and pursue opportunities for growth within New Vertical accounts
  • Drive renewal conversations within these accounts and ensure successful commercial retention of these key customers
  • Provide timely and accurate weekly forecasts
  • Steer complex pricing negotiations with key stakeholders to uncover procurement timelines, budgets and signatory process for contracts
  • Prepare and present data and trends to customers on usage and engagement of Attentive platform in order to compel customer to increase investment
  • Manage customer inquiries related to commercial aspects of their Attentive agreement
  • Partner cross-functionally with Customer Success, Deal Enablement, Legal, Finance and other internal teams

Your Expertise

  • 7+ years of experience in a closing sales role; Account Management, Account Executive or as an outside sales person
  • Experience selling Email is strongly preferred
  • Experience working in a SaaS, MarTech, AdTech or startup preferred
  • Experience building and owning executive-level relationships within Fortune 100 level accounts, particularly in Retail and E-Commerce
  • Demonstrated strong competency around objection handling and creating alignment around product price / value
  • Analytical account development strategy, using data to find opportunities and prove value
  • Ability to think strategically about a customer’s goals and drive renewal & expansion opportunities through to close independently
  • Entrepreneurial mindset and desire to define processes and build strategy
  • Demonstrated experience consistently meeting and exceeding quota, with references
  • Willingness to travel (up to 25%)

Skills

Account Managementsales closingEmail MarketingSaaS SalesMarTechadtechexecutive relationship buildingObjection HandlingData AnalysisNegotiationForecasting

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