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OpenAIOpenAISan Francisco, CA

Token-as-a-Service Technical Program Manager

Leads end-to-end delivery of external compute capacity into production-ready tokens for OpenAI model workloads. Drives cross-functional programs across engineering, partners, and operations, requiring 8+ years TPM experience and strong infrastructure knowledge.

342k – 555k/yr
Hybrid8+ YOETechnical Program Management

About the role

Key Responsibilities

  • Lead end-to-end delivery programs that convert external infrastructure capacity into production-ready token supply.
  • Own readiness across compute, storage, networking, security, and operational dependencies for third-party environments.
  • Build integrated plans across internal engineering teams and external partners with clear milestones, owners, risks, and critical paths.
  • Drive launch execution for new partner regions, clusters, and capacity expansions.
  • Create operating mechanisms that measure deployed capacity versus usable token output.
  • Identify bottlenecks preventing token generation (network constraints, hardware readiness, software enablement, partner delays, etc.) and drive resolution.
  • Coordinate with capacity planning and finance teams to prioritize the highest ROI capacity opportunities.
  • Establish executive-level reporting on delivery status, risks, and token ramp forecasts.
  • Improve repeatability of partner onboarding, technical integration, and scaling motions.
  • Manage escalations across internal and external stakeholders during high-severity delivery issues.
  • Translate ambiguous infrastructure constraints into clear execution plans.
  • Help define the long-term operating model for Token-as-a-Service across Stargate and 3P ecosystems.

Qualifications

  • 8+ years of Technical Program Management, Engineering Program Management, or Infrastructure Delivery experience.
  • Experience leading large-scale technical programs involving cloud, data center, networking, hardware, or distributed systems.
  • Strong understanding of compute infrastructure, clusters, networking, storage, and production systems.
  • Proven ability to drive cross-functional execution across engineering, operations, finance, and external vendors.
  • Experience managing executive stakeholders and communicating complex tradeoffs clearly.
  • Strong analytical skills with ability to reason about utilization, throughput, capacity, and operational metrics.
  • Comfortable operating in ambiguous, fast-scaling environments.
  • Strong written and verbal communication skills.
  • High ownership mentality with bias toward action.
  • Experience working with external providers, strategic partners, or hyperscalers is highly preferred.

Preferred Skills

  • Experience with GPU clusters, AI infrastructure, or large-scale model serving environments.
  • Familiarity with token economics, inference capacity planning, or workload scheduling.
  • Experience scaling global infrastructure through third-party providers.
  • Background in systems engineering, networking, or hardware deployment programs.
  • Experience building new operational models in high-growth environments.

Skills

Cloud InfrastructureData CentersNetworkingHardwareDistributed SystemsGpu ClustersAI InfrastructureCompute InfrastructureStorage SystemsCapacity Planning
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