Responsibilities
- Design and continuously improve a best-in-class onboarding experience that enables new hires to contribute meaningfully from Day 1.
- Build and scale programs that make our employees feel valued and motivated to continue pushing boundaries, and celebrate key moments across the employee journey.
- Architect high-quality offsites, events, and social programs that strengthen relationships and foster collaboration.
- Define and operationalize ways of working that maximize efficiency and inclusion across in-person and remote teams.
- Partner with the Head of People to identify organizational gaps and design targeted programs that reinforce a high-performance, feedback-driven culture.
- Oversee office operations and manage the Office Manager to ensure a seamless, safe, and fulfilling in-office experience.
- Own vendor selection, relationships, and budgets across Facilities and Employee Experience to ensure scalable, high-impact operations.
- Partner with Finance and IT to proactively plan and execute on office expansion needs as headcount scales rapidly.
Requirements
- Experience across both startups and mature companies, including at least 2 years leading an Employee Experience function and at least 1 year leading a Facilities function.
- Ability to simultaneously manage a wide variety of both strategic and operational workstreams.
- Propensity to think in terms of systems, always seeing the full picture and designing for scale.
- Strong analytical and technical abilities, including proficiency in Google Sheets and Claude Code (or similar).
- Proven ability to build and lead a high-impact team, setting a high bar for execution and investing in the growth of their people.
- Deep belief that employee experience should directly enable business performance.
- A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.
Compensation and Benefits
The target base compensation range for this position is $200,000-$225,000. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.