Product Communications Manager

Responsibilities

• Own story mining across the business: proactively surface product narratives — customer wins, feature milestones, roadmap moments, and engineering deep-dives — worth pitching to media and other external audiences.
• Build and execute an executive thought leadership program for product leaders, securing bylines, speaking opportunities, and other platforms that position MongoDB's product vision and technical point of view.
• Manage day-to-day media relations for product-related stories: cultivate reporter relationships, lead briefings, respond to inbound press inquiries, and pitch proactively.
• Serve as the connective tissue between Comms and Product Marketing, translating product roadmaps and positioning into external-facing narratives.
• Partner cross-functionally with Partner Marketing, Customer Marketing, Strategic Events, and Builder Relations to identify and integrate storytelling opportunities across the business.
• Rethink the PR playbook for the AI era: know how to win with builder audiences and how to make MongoDB's story discoverable and credible in a world where builders get answers from LLMs and agents, not just search and press.
• Develop and maintain messaging for product communications activities and help train company spokespeople.
• Contribute to and help execute MongoDB's product-related communications strategy, including supporting the broader team's approach to campaigns, launches, and always-on programming.
• Jointly manage the relationship with MongoDB's PR agency alongside the broader Communications team, ensuring high-impact execution against shared goals.
• Monitor industry news, competitive activity, and media/social trends to identify proactive storytelling opportunities and inform strategy.
• Set success metrics for product communications programs, track results, and report on impact to the Product Communications Lead and other stakeholders.

Requirements

• 5+ years of experience working in comms programs for leading technology companies and/or high growth global B2B systems, SaaS, enterprise software, or cloud computing provider.
• Exceptional writing skills, including the ability to translate complex, technical product concepts into meaningful and compelling stories for a range of audiences.
• A proven track record developing and executing multiple communications programs simultaneously, with limited guidance.
• Established media relationships and experience securing coverage with technology, business, and trade press.
• Experience building or supporting executive thought leadership programs (bylines, speaking, external platforms).
• Confident leadership skills who can collaborate with a diverse set of C-level executives, leaders, and stakeholders.
• Strong cross-functional collaboration skills, with experience partnering across marketing functions such as Product Marketing, Customer Marketing, Partner Marketing, etc.
• A data-informed approach to measuring and reporting on communications impact.
• Comfort operating with a high degree of ambiguity and juggling shifting priorities in a fast-moving environment.
• Confidence engaging with senior stakeholders, including Directors and above.