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RipplingRipplingSan Francisco, CA

Business Operations Manager, Monetization (Product-Led Growth)

Drive high-impact strategic and operational initiatives across product, GTM, and customer functions. Partner with leadership to solve ambiguous business problems using data, systems thinking, and first-principles analysis.

170k – 250k/yr
Hybrid4+ YOEBusiness Operations

About the role

What you'll do

  • Identify hotspots in the business that require intervention and proactively investigate, strategize, and implement solutions with those business leaders to drive efficiency
  • Develop and optimize monetization strategies, including pricing and packaging, to position our diverse set of products competitively in the market and accelerate growth
  • Partner with eng, product, go-to-market, sales and other functions to launch new initiatives and help them optimize their operations through systems, process, and product modifications
  • Analyze the data relevant to any project or focus area; run your own queries, build your own dashboards, build your own Pivot Tables
  • Partner with our finance and revenue ops organizations to standardize and distribute the key operating metrics for the business

What you will need

  • 4+ years of experience in management consulting, business operations, venture capital, private equity, or as a founder. We will consider high-trajectory candidates with fewer years of experience but at top companies with a clear track record of excellence
  • Experience in a highly cross-functional role and can clearly describe and work within the organizational dynamics of a fast-growth company
  • Naturally analytical mindset; the candidate gravitates toward a spreadsheet rather than a slide deck
  • Ability to operate at all altitudes – discussing strategy and vision with executives, and troubleshooting operations with individual contributors
  • An extreme degree of ownership and grit. You do not let go until a problem is solved for good
  • Ability to execute with conviction and good judgment with limited guidance; needs minimal direction in an ambiguous context to take action and then adapt quickly

Skills

Business OperationsManagement ConsultingData AnalysisFinancial ModelingCross-Functional CollaborationStrategic PlanningPricing StrategyDashboard BuildingStakeholder ManagementProcess Optimization
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