Solutions Engineer

Responsibilities

• Represent Flint in customer Slack channels (joining brainstorms, offering creative guidance, and helping shape their web presence).
• Leverage prompt engineering in Flint's platform to craft pixel-perfect, production ready pages on time and on target, supercharging the efficacy of our AI agent.
• Assist with design system extraction of customer sites, finetuning the initial work Flint agents have done to derive design systems from customer sites.
• Triage and redirect complex questions + feature requests to the core engineering team, driving resolution back to the customer.
• Drive AI native customer life cycle through running the post-sales CRM tool, Pylon.
• Review competitor websites, hunt for assets, partner with customers on landing page layouts that will most effectively deliver their messaging with cohesive, high quality content.
• Use GitHub Copilot, Cursor, and ChatGPT/Claude to accelerate development and maintain craftsmanship.

Basic Qualifications

• Background in web development or in a customer-facing engineering role.
• Experience building in React and Tailwind CSS, and comfortable inspecting web pages and debugging layout and style issues.
• Proficient in TypeScript and familiar with component-based web architectures.
• Held client-facing roles and experienced collaborating directly with creative teams to build and launch sites.
• Ideally, built websites for at least 3 customers before - and not only built them for a one-time go-live, but maintained and extended them over a significant time period.
• Extreme ownership - able to call out risks early, close the loop with customers without exception, provide proactive ETAs for assignments.
• Prompt responsiveness - care deeply about giving customers a world class experience.
• Excellent async communication skills (and confident navigating Slack, especially external Slack channels and automations).
• Extremely strong eye for design and detail; nothing passes your eagle eye.
• Able to prioritize effectively in dynamic, fast changing environments.
• Comfortable using an AI IDE (e.g. Cursor) as your primary coding tool.
• Genuinely enjoy fast-paced, early-stage environments where flexibility, focus, and creativity are key.

Preferred Qualifications

• Experience working with Pylon or Zendesk.
• Experience working with more complex animations on websites.
• Familiarity with Linear and Slack for project management.
• Familiarity with AI agent development workflows and tools (e.g. Copilot, Cursor, LangChain, or similar).
• Motivated by impact — take pride in delivering something tangible every day.