Staff Solutions Engineer
Leads technical pre-sales for enterprise and strategic customers in the French region, partnering with account executives on discovery, demonstrations, proofs of concept, and onboarding. Requires 7+ years of solution engineering experience and knowledge of API management, cloud technologies, and open-source software.
About the job
Responsibilities
- Support field sales in helping customers understand the value of Kong API Management and Connectivity solutions.
- Grow trusted client relationships throughout the sales lifecycle, from discovery and requirements gathering through product reviews, demos, and production.
- Support proofs of concept throughout the evaluation process.
- Onboard and train new customers and establish revenue potential with existing customers.
- Coordinate with support, product, and engineering teams to prioritize customer needs and ensure customer satisfaction across assigned accounts.
- Create technical documentation for DevOps, implementations, and services engagements.
- Participate in lead-generation activities such as blog posts, webinars, and industry events.
Requirements
- 7+ years of pre-sales Solution Engineering or relevant experience at a SaaS, open-source, or enterprise software company.
- Experience working with open-source technology.
- Foundational knowledge of API management and integration, cloud computing trends, and open-source business models.
- Ability to present and lead discussions with C-level or director-level executives, product managers, and engineers.
- Enthusiasm for working in a high-profile, fast-paced startup culture.
Nice-to-haves
- Experience with API gateways or service meshes.
- Experience with Docker or Kubernetes.
- Strong knowledge of NGINX, HTTP, AWS, PostgreSQL, and/or Cassandra.
- Fluency working on Linux operating systems.
- Familiarity with DevOps and CI/CD pipelines.
- Knowledge of DC/OS, Mesos, or Docker Swarm.
Compensation and Benefits
- Compensation and benefits information was not provided.
Skills
Api Management, Api Gateway, Service Mesh, Cloud Computing, Open Source, Docker, Kubernetes, Nginx, Http, AWS, Postgres, Cassandra, Linux, DevOps, CI/CD
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