Product Manager, Shopping
Define and drive AI-powered shopping experiences in ChatGPT, partnering with research, engineering, and business teams to build discovery, evaluation, and purchase features at scale.
About the job
Responsibilities
- Define and drive the product vision for shopping experiences in ChatGPT
- Partner with research teams to explore how AI can help users discover, evaluate, and confidently purchase products
- Collaborate with cross-functional teams—including design, engineering, product, and go-to-market—to build and scale AI-native shopping experiences
- Partner with growth, GTM, marketing, and business teams to drive user adoption, merchant engagement, and ecosystem growth
- Work with merchants, brands, retailers, and external partners to improve product quality, shopping experiences, and user outcomes while ensuring recommendations remain trustworthy and user-centric
- Use both data and user feedback to identify opportunities, measure impact, and inform product strategy
Requirements
- 10+ years of product management experience with strong leadership, cross-functional collaboration, and communication skills
- Experience in shopping, e-commerce, marketplaces, search, recommendations, consumer growth, or related product areas
- Experience building and scaling impactful consumer products serving large and diverse user bases
- Comfort navigating ambiguity and defining new categories at the intersection of AI, commerce, and consumer experiences
Skills
Product Management, E-Commerce, Marketplaces, Search, Recommendations, Consumer Growth, Cross-Functional Collaboration, Data Analysis, User Research, Ai Product Development
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