UX Research Intern

Responsibilities

• Design and conduct qualitative and quantitative research studies independently and alongside senior researchers.
• Use ethnographic and field research, diary studies, surveys, remote and in-person usability testing, guerrilla research, and other appropriate methods.
• Review, analyze, and communicate research data to generate tactical and strategic insights.
• Develop actionable recommendations that drive product innovation and improve user experiences.
• Collaborate with Design, Product Management, Analytics, and Engineering teams.

Requirements

• Currently pursuing a master's or PhD in Human-Computer Interaction, Anthropology, Design, Psychology, Cognitive Science, or a related field at a Canadian university.
• Graduation date between December 2027 and Summer 2028.
• Available for a Summer 2027 internship in Toronto.
• Experience conducting or coordinating qualitative research studies or academic research projects, including usability testing, surveys, field research, or user interviews.
• Strong organizational, listening, analytical, written, and verbal communication skills.
• Collaborative, proactive, detail-oriented, and able to troubleshoot effectively.

Nice-to-haves

• Research experience with mobile technology or in applied product research.
• Experience designing surveys, conducting experiments, and analyzing large datasets with statistical methods.
• Qualtrics or SurveyMonkey.
• Microsoft Excel or Google Sheets for cleaning, handling, and transforming data.
• SQL, R, SPSS, or other data analysis software.
• Research participant recruitment and management.
• Design thinking, visual communication, information design, or wireframing.

Compensation and Benefits

• CAD $40–$48 per hour, equivalent to CAD $83,200–$99,840 annually based on 2,080 hours.
• Mental health benefits.
• Two paid days off and three paid sick days for interns.
• Subsidized commuter benefits and Lyft ride credits.