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SquareSquare

Regulatory Program Lead

Leads the Canadian compliance program for Square Canada and Afterpay Canada, overseeing AML/ATF, payments regulation, consumer protection, privacy, governance, and regulatory engagement. Requires 10+ years of senior payments compliance experience and deep knowledge of Canadian regulatory frameworks.

About the job

Responsibilities

  • Serve as the Regulatory Program Lead for Block's Canadian regulated entities, acting as a designee of the Chief Compliance Officer in governance forums, Board meetings, and regulatory engagements.
  • Lead end-to-end execution of the annual Canada Compliance Plan, including regulatory change management, monitoring and testing, risk assessments, and policy reviews.
  • Run compliance programs across AML/ATF, the Retail Payment Activities Act (RPAA), the PCI Code of Conduct, consumer protection, and privacy obligations, including FINTRAC registration and support for regulatory examinations and audits.
  • Lead governance and tracking of regulatory commitments, audit actions, and findings; drive issue management and remediation through closure.
  • Maintain the compliance risk assessment framework, policies, and governance documentation.
  • Prepare Board and governance committee materials and translate regulatory complexity into decision-ready narratives for senior leadership.
  • Lead cross-functional regulatory programs across Legal, Risk, Product, Operations, and Engineering.
  • Drive process improvement, automation, and AI-enabled compliance solutions.
  • Coordinate compliance training and regulatory awareness materials for senior leadership, Boards, and business stakeholders.

Requirements

  • 10+ years of progressive experience in compliance, financial crime, or regulatory affairs, including payments compliance at a regulated payments entity such as an MSB, payment service provider, acquirer, or comparable fintech.
  • Experience serving in or directly supporting a senior compliance leadership role, such as CCO, Deputy CCO, Head of Compliance, CAMLO, or Deputy CAMLO.
  • Deep knowledge of Canadian AML/ATF legislation, including PCMLTFA and FINTRAC guidance; RPAA; the Code of Conduct for the Payment Card Industry in Canada; FCAC, PIPEDA, and CASL; and Canadian sanctions regimes including SEMA and UN sanctions.
  • Executive presence, including experience preparing and presenting Board-level compliance reporting and engaging directly with regulators through examinations and ongoing supervision.
  • End-to-end working knowledge of payment systems and money services businesses, including payments-specific financial crime typologies and controls.
  • Hands-on daily use of AI tools for regulatory analysis, drafting, and process automation, with sound judgment about their limits.
  • Proven leadership, people management, and stakeholder engagement capabilities in a fast-paced, growth-oriented environment.
  • CAMS, ICA, or equivalent certification.

Nice to Have

  • Knowledge of buy-now-pay-later compliance programs, the Quebec regulatory regime, hands-on RPAA compliance, OSFI guidelines, the AUSTRAC/Australian AML/CTF regime, or bilingual English/French.

Technologies

  • Protecht (GRC, issue, and risk management)
  • AI tools, including ChatGPT, OpenAI Enterprise, and GitHub
  • JIRA and Confluence
  • Looker and Tableau

Compensation and Benefits

  • Annual salary range: $125,900–$188,900 CAD.
  • Benefits include remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning.

Skills

Aml/Atf, Pcmltfa, Fintrac, Rpaa, Pipeda, Casl, Canadian Sanctions, Pci Code Of Conduct, AI Tools, Protecht, Jira, Confluence, Looker, Tableau

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