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PalantirPalantirNew York, NY

Site Reliability Operations Analyst - US Government

Site Reliability Operations Analyst streamlines workflows, stabilizes projects, and resolves issues for Palantir deployments, primarily onsite with US Government customers. Requires 3+ years project management experience, US security clearance eligibility, and 25-75% travel.

Salary not listed
On-site3+ YOEDevOps / SRE

About the role

Core Responsibilities

  • Work on many different types of problems and challenges, supporting deployments at large customers or new pilot projects.
  • Be first responders when things go wrong, making the first move to fix issues and exhausting all options before asking for help.
  • Craft and implement processes to reduce friction and enable team members to focus on their strengths.
  • Think creatively, work collaboratively, and go above and beyond to get the job done.

What We Value

  • Extraordinary judgment and composure in high-pressure situations.
  • Creative approach to project management with lightweight frameworks for rapid iteration and low-overhead customer updates.
  • Proven track record of developing effective, collaborative customer relationships.
  • Meticulous attention to detail, maintaining accurate records and tracking key project metrics.
  • Enthusiasm for on-site customer work or supporting internal projects and senior leadership.

What We Require

  • Active US Security clearance or eligibility and willingness to obtain one.
  • Ability to travel 25-75%, varies by location and team.
  • 3+ years of project/program management experience, preferably in fast-paced or dynamic environments.

Skills

Project ManagementProcess OptimizationSecurity ClearanceCustomer Relationship ManagementMetrics TrackingLightweight FrameworksRapid Iteration

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