Senior Program Manager, Contracts & Analytics
Owns the CLM technology roadmap, in-house builds, and AI enablement for Legal Operations. Drives contracts reporting, integrations with Salesforce and Ironclad, and cross-functional program delivery.
Partner with senior leadership on Coinbase Institutional's highest-priority strategic and operational challenges. Structure complex problems, build quantitative business cases and financial models, run experiments, and deliver executive recommendations that shape product and go-to-market strategy.
Owns the CLM technology roadmap, in-house builds, and AI enablement for Legal Operations. Drives contracts reporting, integrations with Salesforce and Ironclad, and cross-functional program delivery.
Lead strategic sourcing and vendor management for $50K-$500K+ contracts across SaaS, marketing, and workforce categories. Drive negotiations, renewals, and cost synergies during Fivetran-dbt integration.
Work directly with the CEO on high-stakes company decisions, acting as a thought partner to frame problems, gather evidence, and drive outcomes using data and first-principles reasoning.
Leads end-to-end collections risk management for Flex's credit card portfolio, optimizing delinquency treatments, vendor performance, and recovery strategies across consumer and SMB segments. Requires 7-15 years experience, SQL/Python proficiency, and deep knowledge of collections lifecycle and regulations.
Builds internal dashboards, AI agents, and tools to automate operations across sales, CS, and ops, enabling scale at a high-growth AI startup. Requires hands-on LLM/agent experience, builder mindset, and strategic automation instincts.