Technical Sales Engineer owning pre-sales demos, solution architecture, and hands-on Proof of Value for observability platform targeting SREs and DevOps teams. Requires 5+ years experience with telemetry tools, cloud platforms, and Kubernetes.
Salary not listed
On-site5+ YOESales Engineering
About the role
Responsibilities
Drive Technical Sales
Partner with Sales on discovery and qualification
Map customer observability architecture and pain points
Position our telemetry pipeline as a cost, performance, and control layer
Handle technical objections and security reviews
Support RFPs and technical documentation
Deliver High-Impact Demos
Build customized demos (not canned walkthroughs)
Translate product capabilities into business impact
Demo to SREs, DevOps leaders, platform teams, and CIOs
Continuously improve demo environments and assets
Own Proof of Value (POV)
Design scoped POV plans with clear success criteria
Deploy in customer environments (cloud-native and hybrid)
Work with logs, metrics, traces, OpenTelemetry, agents, and collectors
Quantify cost savings and performance improvements
Own technical enablement for Dialpad's partner ecosystem by designing and delivering hands-on workshops, bootcamps, lab environments, certifications, and technical playbooks on UCaaS, CCaaS, and Agentic AI products. Requires 3+ years in pre-sales, solutions engineering, or partner enablement with strong teaching and project management skills.
96k – 122k/yr
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