Payroll Tax Specialist

Payroll Tax Filing & Payments

• Execute and maintain quarterly and annual payroll tax filings across all local, state, and federal jurisdictions.
• Ensure timely and accurate payments for all assigned states during quarter-end cycles.
• Accurately process reversals and terminations in a timely manner.
• Run daily payments and handle check processing to ensure timely remittance to tax agencies.
• Manage tax ID updates and rate changes, ensuring all records are current and correct.

Payroll Tax Inquiry & Issue Resolution

• Resolve payroll tax inquiries and issues submitted via internal tickets from cross-functional teams, such as the CSO, within agreed-upon Service Level Agreements (SLAs).
• Triage incoming issues to determine root cause and involve the appropriate cross-functional teams, such as Engineering, Product, or Compliance, for resolution.
• Monitor inquiries to identify trends and surface insights that can inform systemic improvements.

Process Improvement & Documentation

• Recommend and implement improvements to existing payroll tax processes and workflows.
• Maintain up-to-date documentation for assigned states in Confluence.
• Collaborate with cross-functional teams, such as Product, Engineering, Finance, and the CSO, to implement updates to payroll tax processes and procedures.

Team Collaboration & Development

• Proactively identify and escalate any risks or blockers to the Pod Lead, contributing to efficient problem-solving.
• Actively participate in pod meetings, health checks, and retrospectives to support team performance and continuous process improvement.
• Support onboarding and knowledge transfer for new team members; share feedback and progress with your manager.
• Perform other related duties as assigned, supporting the overall efficiency and compliance of Payroll Tax Operations.

Qualifications

• 2+ years of experience in payroll tax, accounting, or a related finance field.
• In-depth understanding of local, state, and federal payroll tax processes and compliance.
• Multi-state payroll experience (single large employer or multi-employer) is preferred.
• Demonstrated ability to resolve payroll tax inquiries and issues efficiently, meeting SLAs.
• Tech-savvy, including advanced Excel. Proficient in various software programs and systems, with strong data entry, validation, and troubleshooting skills.
• Excellent written and verbal communication.
• Highly organized, detail-oriented, and process-driven, with a strong sense of ownership.
• APA Fundamental Payroll Certification (FPC) is a plus.
• Prior experience with PEOs is a plus.
• Demonstrate subject matter expertise in quarterly and year-end filing cycles for various taxes and state jurisdictions, including state and local, federal a plus.
• Demonstrate knowledge of tax rules and regulations for taxes previously filed and experience managing multi-state tax accounts and familiarity with filing cycles.
• Organized and adaptable in a fast-paced environment.

Compensation

The base wage range for this position based in our New York City Office is targeted at $35.58 to $43.27 per hour. Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.