Manager, Luxe Supply

Responsibilities

Team Leadership & Development

• Lead, coach, and develop a team of Luxe Market Managers across NAMER and LATAM, setting clear expectations and creating a culture of excellence, accountability, and continuous growth.
• Provide business coaching, clear direction, and hands-on support on complex host relationships, market launches, and escalations.
• Identify and develop emerging talent, preparing team members for expanded roles.
• Build and sustain a positive, driven, and inclusive team culture grounded in collaboration and high performance.

Regional Strategy & Supply Growth

• Own the end-to-end supply strategy for NAMER and LATAM, setting priorities across acquisition, host quality, and portfolio optimization.
• Guide territory-level strategies based on market maturity, host segmentation, and competitive landscape.
• Design and scale acquisition programs including direct outreach, luxury real estate partnerships, and property manager relationships.
• Identify untapped markets and supply opportunities across the region.

Host Relationships & Quality Standards

• Champion the Luxe brand and quality standards, ensuring every home delivers exceptional experiences.
• Support team in building and maintaining relationships with high-end hosts, estate managers, and luxury property management companies.
• Serve as senior escalation point for complex host relationships and cross-functional issues.

Performance & Cross-Functional Collaboration

• Own regional business performance, meeting supply, revenue, and quality KPIs.
• Partner with Luxe leadership, Guest Services, Content & Quality, Marketing, RevOps, Policy, and Product.
• Cascade market insights and host feedback to influence product and policy decisions.
• Share playbooks and strategies across the global Luxe team.

Requirements

Experience:

• 10+ years in sales, business development, luxury hospitality, or marketplace management.
• 4+ years leading and scaling field-based teams.
• Deep knowledge of NAMER and/or LATAM luxury travel and real estate landscape.
• Proven track record of meeting supply acquisition and revenue targets.
• Experience building high-value partnerships with luxury real estate professionals, property managers, or estate operators.
• Familiarity with CRM tools and performance dashboards.

Skills & Competencies:

• Bold, compassionate leader with bias for action.
• Strong executive presence and influence skills.
• Analytical and strategic thinker using data and market insights.
• Sharp market instincts for assessing territories and opportunities.
• Exceptional written and verbal communication skills.
• Highly organized in managing multiple priorities.
• English proficiency required; Spanish proficiency strongly preferred.

Mindset:

• Alignment with Airbnb’s mission and passion for luxury travel.
• Consultative, relationship-first approach.
• Proactive and solutions-oriented.
• Collaborative nature.